Caliber - NW Oklahoma City
In operation 29 years, 14 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank You for your service. Recommend 100%
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kelly at front desk was very kind, efficient and organized. Tyler our service advisor was friendly & earnest. As Tyler anticipated the damaged part was able to be repaired & painted so the basic estimate for repair was on target with the exception of the calibration estimate. Tyler prepared us for possible changes in the final cost, saying it could go up $400 if calibration was required and $200ish if the damaged part had to be completely replaced. There was a surprise on pickup in that the required calibration was more extensive & expensive (about $1300) than projected. Tyler said my car required a lot of calibration & showed us the invoice. Perhaps there was an oversight that my Toyota RAV4 Hybrid is the Limited model. Of course the calibration is the final step & was conducted in the afternoon of the last day in shop so the final calibration charges were not available until that time. Our policy only required us to pay a $250 deductible so this did not create a hardship or a problem for us and USAA insurance approved the charge. All around I think it was a good learning experience for everyone involved! Thank you for making my car beautiful again!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Due to a medical issue, I was unable to pick up the veh when it was completed. They were able to deliver it to me on a Friday afternoon prior to a holiday weekend! 2 thumbs up!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
The shop was great in working with me to get the repairs done quickly and actually delivered the vehicle to me once it was ready.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We appreciate the service and support
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
James kept me up to date on progress. Everything was done timely. My Tokoma looks great. BUT, I do not plan to use you again in my future……..UNLESS!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Overall I am very pleased to say that I was extremely impressed with the whole team. Our car was completed within an appropriate time frame and looks immaculate. I have no complaints, only gratitude for everyone that took part in getting us back into our car. It gives one peace of mind knowing you have a place you can rely on. Keep up all the great work, thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I like the way they kept me informed through text messages as to how the procedure was going
Likely to Recommend - 5.0/5.0 -
I would definitely recommend it to families or friends
Repair Quality - 5.0/5.0 -
The details in the paint were exceptional
Customer Service - 5.0/5.0 -
The text I got from your company, keeping me up-to-date as to how the progress was going like that very much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful staff and did a great job repairing
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Team did a great job! Truck was returned when promised and it looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kelly, James and Tyler were absolutely excellent every time I spoke with them. My car took longer than expected and the team kept me updated and informed consistently.