Caliber - Edmond - Deer Creek

4.9 (948reviews)
98%
17925 N Pennsylvania Ave,  Oklahoma City,  OK  73012

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (948)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, clear communication, and timely repairs. Many highlighted that staff went above and beyond to ensure a smooth experience, including assisting with rental car arrangements and providing frequent status updates via calls, texts, and emails. Repair quality was frequently described as excellent, with vehicles returned looking brand new or better than expected. Several customers noted their cars were completed ahead of schedule, and many appreciated the added touch of receiving their vehicles cleaned and detailed. A few customers mentioned minor issues such as paint imperfections, loose trim, or delays, reflecting their own experiences rather than any systemic concern. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
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"Very happy with repairs. Everyone went above and beyond to ensure quality work."
"... was friendly, knowledgeable, and very professional. The quality of the repair on my vehicle was outstanding. I will not hesitate to recommend Caliber Collision ..." Read more
"... job fixing the door. The alignment is perfect, and the paint matches flawlessly, making it look as good as new. I was impressed with how quickly they completed the ..." Read more
"... great job communicating the status of my vehicle and did an incredible job on the repair work. I would highly recommend them to anyone." Read more
"... informed all the way through the process they were very knowledgeable, very friendly and very professional. I would recommend this company highly" Read more
"2 weeks earlier than told"
"... when I dropped it off. Superior Customer service in car was finished before anticipated date, which was the icing on the cake!" Read more
"The work was done rigth and it was a couple of days a head of schedule."
"The repair is totally undetectable and was done on a very timely basis. I am very satisfied with my experience."
"Updates were timely and work was completed earlier than projected. Team was excellent to work with through the project."
"Communication is number 1 5. Timely repair, quicker than schedule.5 , looks as good as new workmanship perfect5 Everything ..." Read more
"... was smooth and I was in and out within 15 minutes. The text message updates, calls to let me know when completed and pick up was as smooth as possible. This was my ..." Read more
"... totally understand were not any individuals fault! communication was excellent, and I am very pleased with the outcome of my vehicle. Thanks!" Read more
"Honestly nobody want to go to the collision place but this place was really great with communication and they even cleaned my car. This exceeded my expectations in a situation ..." Read more
"I received text communication throughout which was great. I only spoke to an advisor at drop off and pick up."

My Experience

They do amazing work! I would totally use them for all your collision repairs. They are so nice and really fast. 100 percent satisfied!!!

Likely to Recommend

You all are amazing!

Repair Quality

You all did an amazing job. Thank you!

Customer Service

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Good

Repair Quality

Good

Customer Service

Good

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Repair Quality

Electrical issue resulting from the collision is still not resolved after multiple attempts.

Customer Service

Staff are courteous and helpful.

Returned Clean

My Experience

Luv was a pleasure to work with, every company needs more like her!

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Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

The entire staff was very nice and helpful throughout the whole process. Communicated well and made that portion of the process very easy!

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Repair Quality

Customer Service

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Repair Quality

I am very satisfied the repairs are done perfectly and Luz was professional and kept me up to date every step of the way!

Customer Service

Returned Clean

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Repair Quality

My bumper still needs to be secured because of the pin is not on properly

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Laura is the best customer service rep I have ever had.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

The repair is totally undetectable and was done on a very timely basis. I am very satisfied with my experience.

My Experience

I appreciate the steady communication from Caliber about my cars progress. Everyone there is professional and courteous. I will always choose Caliber when I need vehicle repairs!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience