Cascade Collision Repair West Haven

4.9 (516reviews)
98%
3747 Midland Dr,  West Haven,  UT  84401
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Shop AssistantSparkles

In operation 26 years.

Cascade Collision Repair delivers high-quality, OEM-focused collision repair backed by advanced technology, precision equipment, and factory-trained technicians. With multiple state-of-the-art locations, we provide comprehensive services including collision repair, structural restoration, paint refinishing, diagnostics, and ADAS calibrations—restoring your vehicle to pre-accident condition using manufacturer-approved methods and genuine OEM parts. We proudly maintain certifications with BMW, Ford, Fiat Chrysler Automobiles, Genesis, GM, Honda, Hyundai, INFINITI, Kia, Lucid, Mercedes-Benz, Nissan, Rivian, Subaru, Toyota, Tesla, and Volkswagen, ensuring every repair meets exact factory standards. At Cascade Collision Repair, quality craftsmanship, accuracy, and customer-focused service define every repair we perform.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
BMW
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Scion
Toyota

Reviews (516)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, clear and proactive communication, and timely repairs. Many highlight the warm, professional, and knowledgeable front office team as a standout feature. Repairs are frequently described as flawless, with paint matching and bodywork exceeding expectations, often leaving vehicles looking brand new. Customers appreciate receiving regular text and phone updates throughout the repair process, with several noting their vehicles were completed ahead of schedule. Complimentary interior detailing and cleaning upon pickup is a recurring pleasant surprise. A small number of customers noted areas for improvement, including occasional inconsistencies with digital tools and app updates not aligning with shop communications, some initial repair touch-ups needed at pickup, and isolated instances where proactive outreach required follow-up from the customer. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop.
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"Amazing communication throughout the repair process. Excellent customer service and the car was returned looking perfect and it was clean."
"Quality of the repair was superb. The damaged area looked as if in the show room."
"A++++ repair. They did an excellent job with paint work they did on the vehicle. Highly recommended if you want your vehicle repair ..." Read more
"... staff, they were sincere, caring, and professional. The body work and paint look amazing. I am so satisfied. Five stars!!!!!" Read more
"... fixed the problems for me, which says a TON. Frankly, how a company handles issues is equally if not more important than initial work quality - as we live in a chaotic and imperfect world and ..." Read more
"Love the quality of work! Can't tell I was hit. You delivered a week ahead of schedule! Can't be more impressed!"
"my car is actually ready ahead of time"
"My vehicle was ready to go home SEVERAL days before promised :-"
"... few times for an update. Quality of work was great. Took a bit longer than expected." Read more
"my car looks really good!!!! 👍 really smooth process,great communication. great customer service 👏 👌 would recommend to anyone and use them again ..." Read more
"They were really great with communication and making sure that I was up to date on my repairs. Their staff was very friendly and always willing ..." Read more
"Your team did an amazing job on the repair. The appreciated the daily updates. Thanks for all your help"
"Very responsive and kept us informed throughout our service."

My Experience

I am very pleased with the repair job on my Tucson, which was completed in a timely manner. My car was also detailed throughout...spotlessly clean ..when I picked it up. Kudos to Danielle Taylor who was so kind to me when I came to the shop for an estimate. Her friendly, outgoing personality is actually the reason I chose Cascade over other shops I visited. Sally Standage

My Experience

Cascade collision was very professional. They were very clear in what was happening and what they were doing and what to expect. We felt that our vehicle was taken care of and that we knew exactly what was happening with it the whole time, and when it would be done several days before it was done so we could plan for that. We were really happy with cascade collision.

My Experience

Great communication my car looks great fast and reliable service

Likely to Recommend

Repair Quality

Great customer service, good communication , my bronco looked great

Customer Service

The people are really good at their jobs

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

You guys did an excellent job thank you

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Really great experience couldn’t believe the quality of work that they put into my car. It came out better than before the accident and that’s not a hyperbole. Not to mention the customer service is literally top notch. Would recommend to anyone that needs a car repair. I even picked this one over closer options due to the quality I knew I would receive. 10/10 would recommend.

Customer Service

My Experience

Great to work with.

My Experience

Thank you for your service. It looks great

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

This is my second repair on my car in the last year. I had road debris hit me last year and I 15 and then recently a woman back into me in a parking lot. Both times Cascade was absolutely amazing to work with. I love Danielle. The fact that Mercedes-Benz referred me to you guys speaks volumes. I will refer everyone I can to you all.

My Experience

Michelle and the team always help us in everyway possible! Thank you as always!

Likely to Recommend

Repair Quality

You did a great job and the car is “restored”

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Cascade collision has fantastic customer service! They are every kind and helpful and will answer any question you have. I am satisfied with their work and would recommend them.

Customer Service

Returned Clean

My Experience

Thank you. You do beautiful work and your staff is amazing.

Likely to Recommend

Repair Quality

Everyone at Cascade was super helpful, and they did an excellent job fixing my car. Thank you!!

Customer Service

Returned Clean

My Experience

All of it it’s perfect I love it

Likely to Recommend

Repair Quality

One of the best businesses I’ve ever worked with.

Customer Service

Returned Clean

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Repair Quality

They did a great job and kept me well informed through the repairs. Office staff are friendly and professional.

Customer Service

Excellent and friendly office staff

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean