Cascade Collision Repair West Valley
In operation 26 years.
Cascade Collision Repair delivers high-quality, OEM-focused collision repair backed by advanced technology, precision equipment, and factory-trained technicians. With multiple state-of-the-art locations, we provide comprehensive services including collision repair, structural restoration, paint refinishing, diagnostics, and ADAS calibrations—restoring your vehicle to pre-accident condition using manufacturer-approved methods and genuine OEM parts. We proudly maintain certifications with BMW, Ford, Fiat Chrysler Automobiles, Genesis, GM, Honda, Hyundai, INFINITI, Kia, Lucid, Mercedes-Benz, Nissan, Rivian, Subaru, Toyota, Tesla, and Volkswagen, ensuring every repair meets exact factory standards. At Cascade Collision Repair, quality craftsmanship, accuracy, and customer-focused service define every repair we perform.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
the work was flawless! ashley and everyone made it so painless and easy to go through. i really enjoy working with everyone there.
My Experience - 5.0/5.0 -
Everyone there was very professional and friendly. I appreciate the communication and information from the start to the end. Edwin was super informative and helpful. I'm glad we had our truck Lafonda serviced there!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did great! They were very professional and communicate very well. I'm glad we went there!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Cascade always takes very good care of me!
Likely to Recommend - 5.0/5.0 -
See previous notes
Repair Quality - 5.0/5.0 -
We received amazing customer service at Cascade Collision Repair and want to highly recommend them! Our late model CRV was recently involved in a parking lot mishap and needed some rear end work. A friend encouraged us to give CCR a call, and are we ever glad we did! Professional, communicative, and friendly from start to finish! When a needed part failed to arrive, they hurried to pick it up in order to keep the repairs on schedule! In addition, the facility is clean, modern and comfy. Kudos to Edwin Ramirez, Customer Service Rep, who scheduled us right away and to our mechanic Miles for excellent above & beyond repairs. Be assured we’ll spread the word every opportunity we have.
Customer Service - 5.0/5.0 -
We received amazing customer service at Cascade Collision Repair and want to highly recommend them! Our late model CRV was recently involved in a parking lot mishap and needed some rear end work. A friend encouraged us to give CCR a call, and are we ever glad we did! Professional, communicative, and friendly from start to finish! When a needed part failed to arrive, they hurried to pick it up in order to keep the repairs on schedule! In addition, the facility is clean, modern and comfy. Kudos to Edwin Ramirez, Customer Service Rep, who scheduled us right away and to our mechanic Miles for excellent above & beyond repairs. Be assured we’ll spread the word every opportunity we have.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
There seems to be miscommunication in the office. I dropped off my vehicle on a Monday, 2 days later I received a call asking if we could get my car scheduled to be fixed. I said I hope you are currently fixing it since it has been there for 2 days. Then I received the invoice minus the windshield washer reservoir that also needed to be fixed. They said I would add it and I would receive another quote. I never saw another quote. Once my vehicle was ready to be picked up which was a day early. I was happy about that until I arrived and my windshield is now broken. That was blamed on a rock chip the cracked during the baking process. I spoke with my insurance to see if the windshield could be fixed under the same claim since my vehicle was not in my possession when the Crack happened. My insurance has contacted your office and has never heard back. So I guess I just wait until someone contacts my insurance about the windshield. All very disappointing.
Customer Service - 0.5/5.0 -
See first comment
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
My left rear wheel/axel was not repaired, as expected.
Customer Service - 1.5/5.0 -
Repair not complete
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great people.
Repair Quality - 5.0/5.0 -
Great and very courteous service.
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and friendly service
Customer Service - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Very Likely
Repair Quality - 4.5/5.0 -
The time it took to complete the repairs was about right.
Customer Service - 4.5/5.0 -
good
Likely to Recommend - 4.0/5.0 -
Quality of work was very good; customer interaction needs improvement
Repair Quality - 4.0/5.0 -
The quality of the work was very good; the interaction with staff left room for improvement
Customer Service - 3.5/5.0 -
Staff interaction wasn't great until I escalated to Skyler; then we actually saw great service
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0 -
communication was lacking on the finish time
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The painter Dalton dud an awesome job
Repair Quality - 4.5/5.0 -
Did a great job
Customer Service - 3.5/5.0 -
I was told I would recieve updates, but only recieved them when after the due date