Cascades Auto Body
In operation 39 years, 21 years at this location.
CASCADES AUTO BODY Award winning services offered are as follows: metal repair and replacement | frame and unibody repair refinishing | mechanical /airbag diagnosis & replacement Highly skilled and certified ready to assist you with all insurance claims. All paint and workmanship covered as long as you own your vehicle Enterprise Car Rental available nearby for easy pickup. Email or call to set up a free estimate appointment And as always thanks for giving us the opportunity to repair your vehicle
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cascades Auto Body did a great job repairing my truck. The work was done well, the communication was good, and the staff were all friendly. They even got the work done faster than estimated and handled everything directly with my insurance company.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Car looks good and so far, sensors, lift gate, etc seem to be working fine.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and did a fantastic job!
Customer Service - 5.0/5.0 -
Excellent communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was good
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good service; I was kept informed of the progress the whole time.
My Experience - 5.0/5.0 -
Bobby gave my car superb attention and had a genuine interest in my satisfaction!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing shop and I am beyond satisfied with the service the shop went above and beyond the covered repair. Thank you so much!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There was no customer service. No one went over the damage to my car and what would be done to fix it. No one updated me to the status of the repair. Originally I was told the work would be completed on Friday October 9th or perhaps Thursday the 8th. No one read or responded to my text messages until days after they were sent. I was told my vehicle was nearing completion on Thursday October 15th and then told on Tuesday October 13th I could pick it up. I offered to get the car on Wednesday and was told insurance might possibly charge me extra for the rental and to stop by on Wednesday by noon. On Wednesday October 15th, I got a notice that the car that the car was nearing completion so it left me unsure if the car was really ready and I had to call to find out. No one thanked my for my business when I picked up the car. I was never introduced to anyone or given a business card in case I had a question. Apparently, customer service is considered unimportant there. Someone handed me my bill as I left. You would think that someone spending $2,746 (through the insurance company) would be asked if there were any questions about the bill. Apparently, not at Cascades.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
This was the most painful experience I had fixing a simple damage. The paint job is awful . Waiting time to get the car in that shop was two weeks and the they said it is because my insurance is Progressive !
Customer Service - 1.5/5.0 -
No reply to my voice mail