Cascades Auto Body
In operation 39 years, 21 years at this location.
CASCADES AUTO BODY Award winning services offered are as follows: metal repair and replacement | frame and unibody repair refinishing | mechanical /airbag diagnosis & replacement Highly skilled and certified ready to assist you with all insurance claims. All paint and workmanship covered as long as you own your vehicle Enterprise Car Rental available nearby for easy pickup. Email or call to set up a free estimate appointment And as always thanks for giving us the opportunity to repair your vehicle
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
From the time I came for the estimate to the time I picked up my car (after repair) my experience was pleasant & professional. Kristen is an attentive listener & ensured I stayed within my budget. And thus she earned my trust! The completed fender repair is absolutely clean & I love the attention to detail. The paint color matches the other original fenders. Thank you all who made it behind the scene. All & all I had great experience! Many Thanks, Best Neelam
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Good stuff
Repair Quality - 5.0/5.0 -
Great job, gave me an inspection too!
Customer Service - 4.5/5.0 -
My wheel came back lost pressure but don’t think it’s your fault
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would warn anyone of the poor responses, but I was very happy with the work.
Repair Quality - 4.5/5.0 -
I did not like the AI text feature that is used. I just wanted to speak to someone about my cars progress. All I could get from AI was “started”
Customer Service - 4.5/5.0 -
Same answer as before, did not like AI. To me it does not provide good customer service.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car is perfectly fixed.
Customer Service - 4.0/5.0 -
The only reason I gave this particular rating was I dropped my car off and ended up going on a trip. The original estimate said the car would take five days to fix so I thought it would be fixed by the time I came back from my trip was which was about that long. When I got back and followed up, I found out that Cascade’s auto body was waiting to hear from GEICO. As they had found out more things were wrong with it. No one had contacted me and told me that. I could’ve followed up with GEICO myself. As a result, my car took longer to fix.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Shop did a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair looks great, just like new! Thank you for doing a fabulous job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
We choose Cascades Auto Body for our repair work because they have always delivered satisfactory and reliable results for many years (1995 Corvette, 1991 Taurus SHO, 2014 Focus ST, 2020 Mustang 2.3L HP).
Repair Quality - 5.0/5.0 -
GEICO delayed the start of the repair to negotiate repair costs. Cascades Auto Body kept me updated on the schedule.
Customer Service - 5.0/5.0 -
Communication with the Estimator (Bobby?) and Customer Service (Xochitl?) was spot on. Sharing electronic documents from GEICO to them was seamless and confirmation of document receipt was prompt.