Casten Body Shop-Wauconda
In operation 68 years, 46 years at this location.
Casten Body Shop has been a family owned business for over 50 years. We take pride in servicing our customers to their fullest satisfaction. Our strengths are providing the best workmanship on all repairs. Our customers have full access through out the repairs of their vehicle thru text messages. A life time warranty comes with every repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’d recommend you all day long.
Repair Quality - 5.0/5.0 -
Yes! Very please with the final product. Wish the accident never happened but the vehicle looks like it never did.
Customer Service - 5.0/5.0 -
Need an “11” choice on that one. Bill was/is fantastic to work with.
My Experience - 5.0/5.0 -
Thank you for the quick turnaround and active communication. The vehicle looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We have used Casten a few times over the years and they are the best!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Casten is the best and I will never go anywhere else!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Bill was exceptional, great service.
My Experience - 5.0/5.0 -
Great experience. Customer service was excellent. I was kept informed of repair progress . Excellent repair done when promised and I would, and will recommend Casten Body Shop. Job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team kept me informed and went above and beyond to ensure I had a great experience. I will highly recommend the wauconda location. Thanks for the great work and service!
Customer Service - 5.0/5.0 -
I would give an 11 if I could
Returned Clean
My Experience - 5.0/5.0 -
High quality work Great communication Friendly service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on my car Great communication Friendly + professional
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All went well. Staff was very very professional and most helpful. Everything went smoothly and efficiently. If needed I would recommend your company to anyone and everyone. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect work
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
My Experience - 5.0/5.0 -
The new window looks great!!!
Likely to Recommend - 5.0/5.0 -
I have already recommended Casten to my neighbor who needs her care repaired.
Repair Quality - 5.0/5.0 -
Our car looks perfect. Amazing job! They were friendly and professional. Accomplished the work in the estimated time. Even cleaned the floor mats which were in bad shape.
Customer Service - 5.0/5.0 -
Professional, competent and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely would recommend to anybody who needs repairs.
Repair Quality - 5.0/5.0 -
I think the car looked newer when picking up from repairs than when I originally bought it.
Customer Service - 5.0/5.0 -
Very professional, knowledgeable and personable.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
A plus
Repair Quality - 4.5/5.0 -
Very solid experience will use again if need. Was recommended and will recommend
Customer Service - 4.5/5.0 -
Solid communication very good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
friendly, flexible and knowledgable