Casten Body Shop-Wauconda
In operation 68 years, 46 years at this location.
Casten Body Shop has been a family owned business for over 50 years. We take pride in servicing our customers to their fullest satisfaction. Our strengths are providing the best workmanship on all repairs. Our customers have full access through out the repairs of their vehicle thru text messages. A life time warranty comes with every repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Really great service! Very kind, professional and communicative. They stand by their work. Grateful to have been able to use them for the body work my car needed after being hit by another car. They seemed to understand the frustrations that come with it and handled my questions and concerns with care. They leave you feeling like you’re in good hands in getting the repairs taken care of.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick service
Customer Service - 5.0/5.0 -
Quality work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service great communication being able to have a courtesy car was awesome. Got my car back and it was in pristine condition. I’ve been used in casting a few times over the years. I’ve never been disappointed top not service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick repair
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very kind and courteous. Casten came recommended from a friend and I’m very happy with the work they performed on my vehicle. would definitely recommend.
Customer Service - 5.0/5.0 -
Very professional and courteous.. Casten came recommended from a friend. I’m very happy with the results of the work that was performed on my vehicle. Would definitely recommend Casten.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very happy with the work that was done
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks great I was so excited the car was detailed/washed. Only thing was I thought they were going to put touch up paint on the hatch that I did not have repaired. I discussed it with the guy when I came in. So I’ll have to buy some and do that but everything else is fantastic. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My wife brought in her Santa Fe upon the referral of State Farm. She is a retired senior executive and can be a tough customer. To say she was satisfied with the customer experience is a gross understatement. She was full of praises about how she was treated with dignity by you and your team. She raved about the efficiency of your processes from the estimate, to project scheduling, and job execution. She emphasized the responsiveness of the staff, the way she was treated, the access to a courtesy car plus, her car was cleaned and washed and returned looking like new! All these points of service were stellar. You kept your promises and delivered. We are both pleased with the outcome! Please use us as a referral. We will certainly sing your praises in our neighborhood and on social media! Kudo’s to you and your team.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job. Finished well ahead of schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work completed ahead of schedule.
Customer Service - 5.0/5.0 -
Very good communication of repair progress.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service we received was efficient and courteous
Customer Service - 5.0/5.0 -
Staff was polite and caring
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and service. Job was impeccably done and in timely fashion.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with my experience, would recommend to anyone looking for repairs
Customer Service - 5.0/5.0 -
Great communication