Casten Body Shop-Wauconda
In operation 68 years, 46 years at this location.
Casten Body Shop has been a family owned business for over 50 years. We take pride in servicing our customers to their fullest satisfaction. Our strengths are providing the best workmanship on all repairs. Our customers have full access through out the repairs of their vehicle thru text messages. A life time warranty comes with every repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Good service
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0 -
All of you are rude
Customer Service - 1.0/5.0 -
White stains in my cargo and they didn’t put back correctly my license plate
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great place.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Bill was great
Returned Clean
My Experience - 5.0/5.0 -
However I didn’t get to drive my car very much today I would like to wait on my reply until I get to drive it a bit longer. Mary
Likely to Recommend - 5.0/5.0 -
All is goof
Repair Quality - 4.5/5.0 -
It seems like the muffler is louder than than the original one. Other than that I’m pleased With the work that was done on my car.
Customer Service - 4.5/5.0 -
They were very nice and kept me imgoymrf as to when they would ne gone with my cat,
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10’s from start to finish. Communication and quality of work top notch.
Customer Service - 5.0/5.0 -
They communicated through the entire process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was done extremely well.
Customer Service - 5.0/5.0 -
Very helpful team
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and job well done
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The Gentlemen, who was my contact was very courteous and helpful – I will certainly come back to Casten for any future body repair needs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The gentleman I worked with very helpful ! I was very happy with my experience.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They offer first class service. Very thorough through the whole process .Car came out amazing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks like brand new!!
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Matt is very knowledgeable and easy to work with. Matt kept me updated along the way. The Honda looks great! Casten will be my first choice for any future auto body work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car repair looks great!
Customer Service - 5.0/5.0 -
Matt was very professional, knowledgeable and courteous.
Returned Clean
My Experience - 5.0/5.0 -
Excellent service and repair. Very professional and good communication on the progress of the work. Final amount was same as estimate. No surprises. Finished ahead of schedule. Plus, provided a free loaner/courtesy car for the length of the repair. The final touch… the car was washed and ready to go at pick up. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job, thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and done quickly.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Bill was awesome! I got an estimate for the damage that a high schooler did to my car last Monday. I contacted her parents, that were very apologetic, and emailed Bill’s estimate to them. By Thursday they paid for the damage at the shop, I dropped the car off that day afterwards ,and today, Monday it’s perfect , in my driveway ! Casten is pro, efficient , but above all excellent workmanship ! Bill was very accommodating to me and also gave me a free loaner…. Ya can’t beat that! Casten Rocks!
My Experience - 5.0/5.0 -
Mr. Smith was a pleasure to deal with. He kept me informed and the work done on my truck was beyond my expectations.
Likely to Recommend - 5.0/5.0 -
I’ve already recommended Caste. Everything was great in every aspect.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bill was a great representative of Casten. He assuaged my worries and explained what needed to be done, how long it would take and also arranged a courtesy car.
Customer Service - 5.0/5.0 -
Meticulous work.