Casten Body Shop-Wauconda
In operation 68 years, 46 years at this location.
Casten Body Shop has been a family owned business for over 50 years. We take pride in servicing our customers to their fullest satisfaction. Our strengths are providing the best workmanship on all repairs. Our customers have full access through out the repairs of their vehicle thru text messages. A life time warranty comes with every repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bill was a great representative of Casten. He assuaged my worries and explained what needed to be done, how long it would take and also arranged a courtesy car.
Customer Service - 5.0/5.0 -
Meticulous work.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was fantastic. Everything was explained and taken care of.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great business!
Repair Quality - 5.0/5.0 -
Looked brand new so perfect& clean ☺️
Customer Service - 5.0/5.0 -
They had great communication, made the insurance process so quick& simple. Very friendly and helpful with all the obstacles. Especially Matt, thanks everyone!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Good communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
What a fantastic crew. Super friendly and communication was top notch!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quick repair, Bill was great to deal with!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were completed quickly and Bill was great to deal with.
Customer Service - 5.0/5.0 -
Bill was great to deal with
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’ve had to bring my car there twice due to being hit and I always choose you guys even if it’s not on the preferred list from the other person‘s insurance you guys go above and beyond in every way possible and I appreciate you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Absolutely the best experience with a body shop. Done sooner than expected, cost less than expected, free loaner car, top notch assistance and best of all, my car looks fantastic. I highly recommend Casten Body Shop!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly and accommodating.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Best in the business.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything from the estimator to any single communication to the work itself was fantastic.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good as new!
Customer Service - 5.0/5.0 -
Extremely organized and professional
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wonderful service. Car looks great. Will highly recommend Casten to all our family and friends. Thank you Casten Body Shop
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome work. Highly recommended!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
100% yes!
Repair Quality - 5.0/5.0 -
I will recommend Casten to anyone and everyone! They are the best! Quality and thorough work! My car is like brand new!
Customer Service - 5.0/5.0 -
Bill is the best! So friendly and easy to work with and kept me informed during the entire process!