Centerline Collision - Willow Cr#54

4.9 (1,511reviews)
98%
3610-20 Willow Avenue,  Pittsburgh,  PA  15234
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In operation 28 years.

With three locations near Pittsburgh, PA, Centerline Collision has proudly served our communities with expert auto collision repair services since 1998. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair with convenient locations in Conneaut Lake and Pittsburgh. At Centerline Collision, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
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Email

Reviews (1,511)

Customers say
Overall Customer Satisfaction
Customers consistently praise Centerline Collision for outstanding repair quality, with many noting their vehicles looked brand new or showroom-ready upon return. The team receives high marks for professionalism, friendliness, and keeping customers informed through regular text, email, and phone updates throughout the repair process. Customers also frequently highlight the unexpected bonus of receiving their vehicles cleaned and detailed inside and out. While some customers noted delays in completion dates, most acknowledged these were due to parts availability or insurance-related factors outside the shops control, and appreciated being proactively communicated with about any changes. A small number of customers mentioned minor post-repair issues, though these were generally addressed promptly. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend Centerline Collision to others.
AI-Generated from reviews written in the last 12 months
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"... estimate process through completion was great! The staff are professional and thorough, and I will definitely recommend Centerline to others in need of auto body ..." Read more
"Centerline Collision took excellent care of my car. The repairs took a week and it looks like there was never any damage . The work was exceptional and even matched ..." Read more
"Excellent service; friendly staff; regular communication about the status of the repair; and fine workmanship."
"My car looked brand new when I got it back!! Centerline Collision was absolutely amazing from the quality ..." Read more
"As far as I could tell, the car looked brand new when I got it back"
"... phenomenal job repairing my vehicle. I enjoyed the constant communication that I received the whole time they had my car. The staff were always nice and friendly. ..." Read more
"Great text updates, emails, and phone calls. I knew what was going on with my car every step of the way."
"... was seamless and they are seasoned professionals. I loved the updates via text letting me know what the timeline of repair was and any changes that needed to be made. ..." Read more
"I received frequent updates regarding progress"
"... company was waiting on insurance to okay everything. They did inform me every step of the way, though" Read more

Likely to Recommend

Repair Quality

Still waiting for parts to be finished, the paint and quality of work that is complete looks great

Customer Service

Everyone has been very helpful and the woman at the front desk is always very pleasant and friendly as I ask a lot of questions

Returned Clean

Kept me Informed?

No

Ready on Time?

No

My Experience

Your customer service is top notch. You made the entire process so very easy and for that I am thankful. Additionally the bodywork looks fantastic. Thank you!

Likely to Recommend

Repair Quality

Great customer service from scheduling the repair, working with insurance, keeping me updated on progress, completing work earlier than expected. Plus the repair looks great.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

There were tiny shards of glass on my back seat when I picked up my car, and I woul have liked that to be cleaned up.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They have always done a great job for us and we’ve been using them for 10 years now.

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was super kind and explained the whole process, the work was done well and quick, they even cleaned my car as well, I would recommend this place to others, a very good business

Likely to Recommend

Repair Quality

Excellent work and very friendly staff!

Customer Service

Excellent!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Repair was made and looks like new

Customer Service

Staff was courteous, efficient, and thoroughly explained repair process

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was professional. Although the repair was delayed by the time it took for a part to arrive, I was always informed of the status of my car.

My Experience

Everything was easy - from scheduling, getting a rental car, insurance, pickup. Great communication throughout the process. Work was very good.

Likely to Recommend

Repair Quality

Loved my experience- will recommend to anyone I know that needs body repairs. I have also filled out your form and mailed it along with a recon on Reddit

Customer Service

Polite, friendly, made sure I had full understanding of vehicle repairs and timing, car rental, etc

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Very consistent

Repair Quality

Company did exactly what they said they would do and got it finished early. This is the second time we used Centerline

Customer Service

Very quick response

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The tailgate does not open and close properly as it did before dropping it off

My Experience

Todd was nice to work with, as was the woman at the front desk. Car looks brand new again. Thanks!

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