L. Thomas Body Shop, Inc.

4.9 (367reviews)

99%

(412) 279-2200

1725 E. Railroad St, Heidelberg, PA 15106

99%

See Photos

1725 E. Railroad St
Heidelberg, PA 15106

Get Directions Website Email

About L. Thomas Body Shop, Inc.

See Photos

1725 E. Railroad St
Heidelberg, PA 15106

Get Directions Website Email

In operation 80 years.

L. Thomas Body Shop and Towing, Inc. is a family owned auto collision and towing business that has been serving the community since 1946. Our goal to provide our customers with the highest quality repairs possible in a timely manner. We strive in providing our customers with the highest quality of customer communication and service throughout the entire repair process. We can email to our customers and to their insurance company. We honor all insurance company estimates as well as customer out of pocket repairs. We can email photos and the estimate to your insurance company if they request it. We arrange for your rental and try to make the repair process as easy as possible. We offer towing on all size vehicles and trucks everyday of the year.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (367)

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360 Customers Rated

5 Stars

92.4% Complete

(339)
4 Stars

3.8% Complete

(14)
3 Stars

1.4% Complete

(5)
2 Stars

0.3% Complete

(1)
1 Star

0.3% Complete

(1)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional quality of repairs, with many noting their vehicles looked brand new or even better than before. The repair work, including body work, paint jobs, and detailing, receives high marks for precision and craftsmanship. Customer service is widely celebrated as professional, friendly, and accommodating, with staff going out of their way to make the repair process seamless. Many customers highlight the convenience of coordination with insurance and rental services. Timeliness is generally well-regarded, with several customers receiving their vehicles ahead of schedule. When delays occurred, customers appreciated transparent communication about the reasons. A few customers noted areas for improvement, including better proactive communication during the repair process and occasional issues such as a broken bumper at pickup or a check engine light upon vehicle return, as mentioned directly in their feedback.

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Service Quality
Timeliness
Communication

"... wonderful experience. They made it all so easy for me. They not only fixed my car they cleaned it. It looked beautiful when I picked it up and they ..." Read more

"... Enterprise car rental. Which made everything so easy. And the body work was impeccable 👍🏻" Read more

"The repair is fantastic. The paint looks perfect. The customer service was top notch. Im trying to ..." Read more

"L Thomas did a fantastic job on my car....it looks brand new. So much so that my neighbor thought I got a new car. Very very satisfied with ..." Read more

"The car looked as good as new after the repairs. The staff were courteous and successfully located ..." Read more

"Great job. My car was ready 5 days early. Very happy with the work done also. I would recommend them to anyone ..." Read more

"They called when it was done. It was ready in 2 weeks. The original prediction was one month."

"... cleaned it. It looked beautiful when I picked it up and they were very professional and very quick." Read more

"... more body time and paint. Got it back on Friday. Im glad they took the extra time to make right!" Read more

"... and had to wait an extra two days. Was more than thankful that they inspected the part before installing." Read more

"Excellent communication, I was made aware of every step of the repair process"

"Really appreciated the good communication"

"Communication was top notch."

"Communication could have been better."

"We had a little delay due to the holidays, but they communicated that with me, which I appreciated."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication