Central Collision Center

4.8 (1,279reviews)
97%
2810 Caprice Parkway,  Jonesboro,  AR  72404

In operation 72 years, 16 years at this location.

Central Collision Center had a humble beginning at an old bread store back in the 1950s where we would use the loading dock as a place to store our parts. It was called Central Chevrolet Body Shop and located downtown on Church Street. Then, in 1995, we moved to our second location on Stadium Boulevard. We still needed room to grow, so we expanded even further by setting up shop in our nearly 30,000 square-foot space on Caprice Parkway in February 2010, right behind Central Chevrolet.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,279)

Likely to Recommend

Very likely

Repair Quality

My nephew will check the car when he comes in this weekend.

Customer Service

Company staff easy to work with.

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Repair Quality

Customer Service

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Repair Quality

Central Collision went above and beyond to get my vehicle repaired and back to me.

Customer Service

The rental company, Enterprise, did not have a vehicle for me even though the Insurance Company had reserved one for me for that specific day and time. I had driven 60 miles to drop my vehicle off for repair and no way to get back home if I left it. Central Collision jumped into action and gave me a loaner to use for 10 days while they repaired mine, and it absolutely free of charge.

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Customer Service

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I will not be recommending anybody to you guys after being treated so poorly. From being accused of causing paint damage to my own truck even though I have proof to risking you guys fixing the mistake you guys caused to now having to pay more even money to get it fixed by someone else is unacceptable. I should have never been accused of causing the swirls when it was very clearly done by you guys when I have proof and you guys also have proof when you took pictures for insurance purposes. None the less getting it back with dried soap suds, a paint bubble on the brand new bumper painted by you guys, and worse swirls I would not trust you guys with any vehicle. I am not trying to be rude but this is an expensive truck and for it to have nothing wrong but a broken bumper then to pick it up with more issues and be accused of causing it is not how you treat a customer.

Repair Quality

I bought a brand new 2025 Toyota Tacoma on Halloween hit a deer within a week of owning it had very minor bumper damage. They were nice durning the process of getting parts since it is a new truck it was on back order and they were quick with putting them on. However when I dropped the truck off it had nothing wrong as far as paint goes no scratches no dings besides the passenger side bumper from the deer damage and even that was not scratched. I noticed the next day after picking it up the truck had severely micro scratches with circular swirls something that wouldn’t have been noticed upon arrival due to it being still wet from them washing it. I went this morning to tell the issue they said it was my fault that I had took it through a car wash which I did not and have proof there are no scratches from that then tried to blame it on the dealership for selling me a truck that is swirled from bumper to bumper even the mirrors. I have proof that it was not like this when I left it. After already not having it a whole week then spending a lot of money with them through insurance and of my own I am very upset to be accused of something that was not my own doing and when I did not ask for the car to be washed due to the fear of someone not doing it properly. I had trusted them to take great care of my BRAND NEW truck that is less than 3 months old to only get it back in bumper to bumper side to side scratched condition. They kept saying it was not there fault they only hand wash there things and use clean mits and water that it never got buffed etc and kept trying to out the blame on me. Then said they could get me in 4 weeks later to have it buffed and they’d have to have it for another week. I was having an amazing experience with them till the issue of having getting it back and the ENTIRE BRAND NEW TRUCK is scratched and having to wait another few to get it in with them to fix their mistake for free.

Customer Service

Customer service was very nice checking in and out did not have any issues with them

Returned Clean

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Customer Service

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Receptionist’s could have better phone skills

Repair Quality

Customer Service

when just trying to get a date the receptionist was rude. I do not believe asking for a call back is unreasonable. But the rest of the team there was excellent.

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Customer Service

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Very dependable

Repair Quality

Great service

Customer Service

Wonderful job and on such a short notice.

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Likely to Recommend

Great friendly business

Repair Quality

Truck looked immaculate after it was fin

Customer Service

Truck looked immaculate after it was finished 🦌 hope they enjoyed the deer meat

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Customer Service

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Repair Quality

Awesome service and great people.

Customer Service

Awesome service.

Likely to Recommend

Repair Quality

Friendly people and fast service

Customer Service

Returned Clean

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Customer Service

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They are very efficient in their work

Repair Quality

You did an amazing job

Customer Service

You very kind and helpful

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Likely to Recommend

Repair Quality

Josh Eggers did a great job handling all of this.

Customer Service

Returned Clean

Likely to Recommend

Great work

Repair Quality

Customer Service

It was quick and looked great. I am very pleased.

Returned Clean

Likely to Recommend

The team do great work and i wouldn't hesitate to do business with them again or hesitate to recommend them to someone looking to get work done.

Repair Quality

The crew did a wonderful job on my truck and got it done in a timely manner. I was very impressed with the work performed, the communication could have been better but I was able to look past that with a quality job done and I have no worries that the work wasn't done correctly! I would do business with them again for sure!

Customer Service

Returned Clean

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Customer Service

Returned Clean