Gerber Collision & Glass - Jonesboro/Stone St.

4.9 (187reviews)
98%
1720 Stone Street,  Jonesboro,  AR  72401

In operation 85 years.

Gerber Collision & Glass - Jonesboro/Stone St. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (187)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as flawless, top-notch, and exceeding expectations. Many noted their vehicles looked brand new upon return. Communication stood out as a major strength, with customers highlighting proactive daily text and phone updates throughout the repair process. Timeliness was another highlight, as numerous customers reported vehicles completed ahead of schedule. A warm, professional, and friendly atmosphere was widely appreciated. A small number of customers noted concerns including wind noise after repair, cleanliness issues, and occasional rude front-desk interactions, as mentioned directly in their feedback.
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"Very friendly personnel and excellent service. Repair was done immediately and looks perfect. Thank you. Would recommend Gerber to anyone who needs ..." Read more
"The repair was performed better than I expected. The bumper looks perfect and the paint job matches supremely. I appreciate all they did and I just wanna say thank ..." Read more
"The car looks great. The job was finished ahead of the estimated time. Everyone was professional and courteous. I am very ..." Read more
"... updates often throughout the whole process! Also I got my truck back four days earlier than expected! My truck looks brand new again, and has a warranty ..." Read more
"Very fast and kept me informed daily on the progress"
"... for a better experience. Perfect customer service, the work was done beautifully and finished on schedule. I wish you could have seen my daughters face, she ..." Read more
"... informative. Kept me up to date with every step! Communication was out of the world! Love it!!" Read more
"... truck, I thought, yea right. Much to my surprise, they kept me updated every step of the way. I simply cannot believe that this company actually ..." Read more
"Great communication. They worked with the insurance company directly to resolve many issues not included in the original ..." Read more
"Great customer service. Process was very smooth and staff provided updates frequently. Very friendly and courteous staff"

My Experience

They were completely professional but very personable and friendly. They kept me very well informed on every aspect of the repair with texts and phone calls. I have always been very satisfied with their work and nothing has changed but the name. I would very gladly recommend them to anyone who needs repair!

My Experience

I was surprised with such quick and efficient service! Pleasant people and knowledgeable. They worked with my insurance and car rental to make this an easy experience! Thank you all!

My Experience

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Repair Quality

Customer Service

My Experience

Everyone were very professional and friendly and helpful. Made me feel very confident on my repairs

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My Experience

My Experience

They were extremely helpful with the circumstances of us having the repairs there and living in SC. Kept us updated on timeframe so we could make plans to return there and pick up the car.

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Repair Quality

Customer Service

The customer service staff both in person and telephonically were friendly, helpful, and timely.

Returned Clean

My Experience

The people at Gerber were very nice and always answered any questions

Likely to Recommend

I have already bragged about Gerber

Repair Quality

Give Gerber a 20 Everything was GRATE

Customer Service

Did a grate job treated well

Returned Clean

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Returned Clean

My Experience

Everything looks great. I also appreciate the updates and pictures as the repair went along.

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Returned Clean

My Experience

Lilly was very friendly and kind, she communicated with me and updated me about my car.

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Repair Quality

Customer Service

Experience was pleasant and smooth

Returned Clean

My Experience

We are very satisfied with the care and work on our Equinox, and we appreciated the friendly staff.

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My Experience

Great job!

My Experience

My Experience

I liked the frequent communication, clean shop, and exceptional quality of work!

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Returned Clean

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Repair Quality

Very professional and got my car in and out very quickly. Great communication with them while my car was being fixed

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Returned Clean

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Customer Service

My Experience

Everyone I interfaced with was completely competent in their job and in the way I was treated. If I need an auto body shop in the future, I will definitely go back to Gerber on Stone street in Jonesboro, AR.

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My Experience

Very friendly personnel and excellent service. Repair was done immediately and looks perfect. Thank you. Would recommend Gerber to anyone who needs repair. Outstanding company

Likely to Recommend

Would recommend for anyone to take their vehicle there for any kind of service.

Repair Quality

Customer Service

Returned Clean

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Repair Quality

I Was Very Satisfied And Happy With The Outcome Of My Vehicle! Considering It's A 2026 I Feel As If All Repairs Was Done In A Timely Manner. The Delays Was Not On Gerber! I Also Appreciate The Communication That Was Given Through Out The Process.

Customer Service

Returned Clean