Central Collision, Inc.

4.9 (821reviews)
97%
623 Industrial Ave,  Oak Harbor,  WA  98277

Central Collision Inc. is a family owned business that has been serving the Whidbey Island community since 1989. Bring your vehicle into our shop and have it looked at by our experienced estimators. With over 25 years of experience in the industry we know how to fix your vehicle right. You can trust us as a member of the Oak Harbor Chamber of Commerce who is BBB accredited and ready to help you. Your repairs are protected with our warranty for as long as you own your vehicle. WE DO NOT ACCEPT THE FOLLOWING INSURANCE COMPANIES * FARMERS * GEICO * MAPFRE * ALLSTATE * AUSTIN MUTUAL

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (821)

My Experience

Great first impression on car estimation with options during the walk around. Personable interaction throughout the process. Beautiful work, including the new wheel well liner. Nice touch to clean car interior as well as the exterior. Also, we liked that the car was ready at the estimated time. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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YESβ€”-DEFINITELY

Repair Quality

SUPER REPAIR LIKE NEW ! ! !

Customer Service

Excellent

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for excellent customer service...the car looks great and everyone was very nice and I appreciate how quickly the work was done. And your dog is adorable!

Likely to Recommend

Repair Quality

Looks like new!

Customer Service

Very nice and responsive

Returned Clean

Likely to Recommend

Repair Quality

Had some clearcoat overspray on the driver door but brought it in and it was buffed off in 15 min

Customer Service

Returned Clean

My Experience

Central Collision folks are the total professionals. Kind, considerate and did an outstanding job. Got the job done when promised.

Likely to Recommend

Every time. This is why they are the preferred repair shop by my insurance company.

Repair Quality

On time. Work done great. All the folks there were super friendly and helpful.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

There was some damage inside

Customer Service

Returned Clean

My Experience

No heat in my car no water in the radiator and my temperature guage goes into the red! What the heck and I call and leave 2 messages no answer! I called subaru and they said something is not right and i need to have it towed back to repair shop. What are you all going to do? I am not satisfied I dont have a car to drive to work on monday

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Repair Quality

Customer Service

Returned Clean

My Experience

Operation seemed efficient and organized! I appreciated getting the email updates. And wash job before I picked vehicle up was much appreciated πŸ‘

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Repair Quality

Customer Service

Returned Clean

My Experience

41 days to make the this repair was too long. Repairs are, from what I can tell, good. Would like warranties for the tires and who did the "out work".

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Repair Quality

Customer Service

Returned Clean

My Experience

The right front of the car looks brand new and can't even tell anything was scratched on it. Received the car completely cleaned inside and out. Very professional

Likely to Recommend

Repair Quality

I thought that did a professional job on the car. When I went in and picked up the car it was professionally cleaned and looked great.

Customer Service

Returned Clean

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Repair Quality

great communication great work

Customer Service

Returned Clean

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Repair Quality

Work done went above and beyond necessary repairs

Customer Service

Friendly

Returned Clean

My Experience

My Experience

Your team was professional, communicative and updated me with timelines and I even appreciated how you cleaned my car out when I picked it up. Thank you.

Likely to Recommend

Repair Quality

My car looks great. It looks better than when I brought it in (or before my collision) Thank you.

Customer Service

Great team, friendly, good sense of humor, responsive

Returned Clean

Likely to Recommend

Highly recommend.

Repair Quality

The repair process was communicated clearly and efficiently. Their website showed the status throughout the repair and I was aware of the process at each stage.

Customer Service

Customer service was great. They answered all my questions when I had any.

Returned Clean

My Experience

Every one was friendly and respectful.

Likely to Recommend

Repair Quality

Customer Service

Great job

Returned Clean

My Experience

Very efficient, friendly, and well run shop.

Likely to Recommend

Repair Quality

Great service, made my truck look like new!

Customer Service

Returned Clean