Gerber Collision & Glass - Burlington

4.9 (2,643reviews)
98%
1970 S Burlington Blvd,  Burlington,  WA  98233

Gerber Collision & Glass - Burlington offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,643)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for exceptional customer service, with staff described as friendly, professional, and genuinely caring. Communication was a standout strength, as customers appreciated daily text updates and proactive outreach throughout the repair process. Timeliness was another highlight, with numerous vehicles completed ahead of schedule. Customers also valued added touches such as interior cleaning and assistance coordinating with insurance and rental agencies. A small number of customers noted areas for improvement, including inconsistent communication, delays beyond estimated timelines, and isolated workmanship concerns such as missing parts or unresolved issues at pickup.
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"Best car repair shop Ive been to!"
"The repair work on my car was first-rate. The fit of replacement parts right front fender and ..." Read more
"The car looks great. They went above and beyond what was expected. They made the process of having my car repaired easy."
"... with at Gerber was very professional and friendly. They got the work done in less than the expected time. And the repair looks great!" Read more
"Gerber did an excellent job repairing my car and matching the 12 year old paint!"
"Before! They knew I was on a time crunch because of both of my parents being sick and I needed ..." Read more
"Its was incredible , I had my vehicle back in just two days ! Looked brand new ! Couldnt tell where I had dented ..." Read more
"The date I was told it would be ready was not the date that I picked it up, by more than a week."
"... me every step of the way. They also were able to deliver my car before the timeline they gave me." Read more
"... service was top notch!! Very friendly and efficient. The communication I experienced there should be adopted by other businesses." Read more
"Great with communication concerning repairs and overall great customer satisfaction"
"Repair was well done. Paint job great. Daily status updates appreciated. Loved the interior cleaning in addition to the car ..." Read more
"... relationship with us was top-notch, very professional. Communication was excellent. Quality of the repair is also very well done." Read more
"Excellent communication and updates. Everyone I spoke to had knowledge of my job and could answer my questions. The job itself was ..." Read more

My Experience

Excellent service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Repair perfect. Timing decently fast. Customer service phenomenal. Smell of my car at pickup cuz of paint? Not great but aired out okay.

My Experience

Translated from Spanish by Carwise
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Likely to Recommend

Pienso que si recomendaría a mis amigos y familiares por que al final el trabajo me gustó mucho aún que tardaron mas de lo acordado y también que tuve que regresar de nuevo

Repair Quality

Gerber es una compañía confiable que yo recomiendo estoy satisfecho con el gran trabajo que me hicieron y el personal siempre amable

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

This is the third time I have used Gerber Collision and the work is always A+++. My car was restored beautifully. The customer service is stellar and the staff goes above expectations to accommodate any difficulties you may be having. Customer service is becoming a thing of the past most places, but not at Gerber. Thank you.

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Repair Quality

Customer Service

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Repair Quality

The shop was very helpful. Cedar went above and beyond to make sure we had our vehicle back and the keys.

Customer Service

My Experience

My Experience

This is the second time we've had our car fixed at the Burlington shop. It feels like a small family business with big city results! Friendly staff and awesome repair work!!

Likely to Recommend

Repair Quality

The paint match on the new door perfect!!

Customer Service

The whole office is very friendly.

My Experience

The staff was the best! Always kept me informed about the status of my car repairs’s and if I had questions the were answered right away. I would recommend Gerber to EVERYONE!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

We’re so happy about your job.

Customer Service

We’re so happy about your job.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Professional, personable, a trustworthy process from beginning to end.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Staff were excellent , great service

My Experience

Took a bit but vehicle looks great, thanks!

Likely to Recommend

Repair Quality

Vehicle looks great

Customer Service

Like to T & Th text updates

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Fantastic

Customer Service

Good

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Outstanding work and Andrew was excellent