Gerber Collision & Glass - Burlington
1970 S Burlington Blvd,
Burlington,
WA
98233
USA
Gerber Collision & Glass - Burlington offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting vehicles were returned looking brand new or better than expected. The team received widespread recognition for exceptional customer service, with staff described as friendly, professional, and accommodating. Communication was a standout strength, as regular text and phone updates kept customers informed throughout the repair process. Many repairs were completed ahead of schedule, exceeding customer expectations on timeliness. Customers also appreciated added touches such as interior cleaning and car washes upon pickup. A small number of customers noted areas for improvement, including more consistent and accurate automated update messages, better follow-through on repair estimates, and more proactive communication when delays occurred. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
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Service Quality
"The repair work on my car was first-rate. The fit of replacement parts right front fender and ..."
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"The car looks great. They went above and beyond what was expected. They made the process of having my car repaired easy."
"... was excellent with updates several times a week. Very happy with repairs and paint job. A job well done. On pick up of vehicle a walk around was done showing ..."
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"Repair was well done. Paint job great. Daily status updates appreciated. Loved the interior ..."
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"All employees were very friendly and professional. Work was completed in a timely manner and was of high quality. Will refer others to Gerber who need work done. 1010"
"Before! They knew I was on a time crunch because of both of my parents being sick and I needed ..."
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"It was available much sooner than I expected which was great v"
"The date I was told it would be ready was not the date that I picked it up, by more than a week."
"Sorry you had to work with state farm. I was not happy with how long it took to get the repairs done, thanks to them."
"... every employee I interacted with at Gerber. They were proactive in communicating with me and the work they performed was excellent."
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"Excellent communication and updates. Everyone I spoke to had knowledge of my job and could answer my questions. The job itself was ..."
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"... relationship with us was top-notch, very professional. Communication was excellent. Quality of the repair is also very well done."
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"... did an amazing job. The car looked great and the communication through the whole process was outstanding! Thank you for a great experience!"
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Harold
(Nissan owner)
reviewed 8/13/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Richard
(Chevrolet owner)
reviewed 8/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Stephen
(Lexus owner)
reviewed 8/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Richard
(Infiniti owner)
reviewed 8/12/26
My Experience - 5.0/5.0 -
I was made to feel comfortable and confident that everything was going to be of excellent quality work. The friendliness of the office really set the tone. Communication was just as stated in the beginning. Perfect!!
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Abigail
(Toyota owner)
reviewed 8/11/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Michael
(Ford owner)
reviewed 8/4/26
My Experience - 5.0/5.0 -
Everyone was so helpful and friendly! The truck looks amazing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
David
(Toyota owner)
reviewed 8/4/26
My Experience - 5.0/5.0 -
Thanks a lot guys for taking care of everything as efficiently as you did!
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Curtis
(Volkswagen owner)
reviewed 8/3/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Took a little longer than expected. And the Window on driver side was not right so needed to go back in to be adjusted.
Gene
(Chevrolet owner)
reviewed 7/31/26
My Experience - 5.0/5.0 -
Repairs looked great and completed in a timely manor.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Leanne
(Toyota owner)
reviewed 7/30/26
My Experience - 5.0/5.0 -
They even did a great job detailing the interior.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They even cleaned and polished the interior!
Customer Service - 5.0/5.0
Margaret
(Hyundai owner)
reviewed 7/27/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kim
(Mazda owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
James
(Subaru owner)
reviewed 7/24/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Ismael
(Toyota owner)
reviewed 7/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Rachel
(Ford owner)
reviewed 7/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Teresa
(Cadillac owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0 -
Great place to do business 👌
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Marla
(Hyundai owner)
reviewed 7/20/26
My Experience - 5.0/5.0 -
They did a great job on our repair! Done in a very timely manner, and kept us well informed along the way. Highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jodi
(Subaru owner)
reviewed 7/17/26
My Experience - 5.0/5.0 -
Very professional and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ryan
(Chevrolet owner)
reviewed 7/16/26