Caliber - Burlington

4.9 (1,763reviews)
97%
755 West McCorquedale Road,  Burlington,  WA  98233

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,763)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding communication, with many highlighting frequent text updates that kept them informed throughout the repair process. The quality of repairs is a standout, with numerous customers noting their vehicles looked brand new upon return. Timeliness is another strength, as many repairs were completed ahead of schedule. Customers also appreciated the professionalism, friendliness of the staff, and the pleasant surprise of receiving their vehicles cleaned inside and out. A few customers noted isolated concerns such as delayed text responses, minor parts issues, and occasional scheduling adjustments, though these were generally handled promptly. Overall, the vast majority of feedback reflects a highly positive experience, with customers expressing strong intent to return and recommend the shop to others.
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"... for a smoother experience in a stressful situation! Top notch customer service, and repair of my vehicle!" Read more
"The repair looks like nothing ever happened. Beautifully done. And the entire car was completely detailed -- there's ..." Read more
"... occupation. 1010 would highly recommend to anyone. Repairs look perfect, and in a very timely fashion. Communication was top notch. Very happy customer!" Read more
"Very thoughtful, detailed work on my vehicle. Paint job, replacement parts, replaced door edge molding, looks great as new. Team communicated with me throughout the process, ..." Read more
"Amazing customer service and repaired my 2019 Mazda3 with soul red paint without any flaws 1010"
"Great job ahead of schedule. Second time Ive used you guys and havent been disappointed yet."
"... reporting of the process. The results look flawless, finished before we expected." Read more
"Great customer service! They were able to fix my car ahead of schedule! And the job done on my car was great!"
"The repair job on my Tundra was completed days before estimated time frame. The end result was wonderful."
"... the repair progress of my truck . And we're able to finish the repairs ahead of time." Read more
"having regular text updates was very helpful, also having the shop deal with the insurance company ..." Read more
"Step by step communication was spot on. They did a great job with replacing the damaged bits ..." Read more
"Great communication. I really appreciate that!"
"Excellent communication and looks like new"
"... helpful in person, and were grateful for that. However, we were extremely disappointed with the communication we received over text. We reached out to ask about a pickup day and did ..." Read more

My Experience

The repair looks like nothing ever happened. Beautifully done. And the entire car was completely detailed -- there's no dirt in any of the door jambs (not just the ones affected by the repair). It's like the whole car is new again! Thank you.

Likely to Recommend

Very impressed.

Repair Quality

Looks good as new.

Customer Service

Friendly and personable team. Good explanation of all work.

Returned Clean

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They made it so easy

Customer Service

The best

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My Experience

My Experience

Thank you

My Experience

My 4Runner looks good as new, thank you. Kalen was great. Thanks for answering my questions and keeping me updated. If I need any repairs in the future I’ll definitely be coming back.

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My Experience

Provided a detailed explanation of repairs and timeline and delivered as promised.

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Returned Clean

My Experience

I think the repair was done beautifully and we arrived back to our car. I think it got washed as well so thank you very much and on top of everything we super appreciate getting picked up at the bus station!

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My Experience

My car has been fixed befor the schedule date, and I am very satisfied. Thank you so much.

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Repair Quality

I am very satisfied, the job has been done before due, nd I don't even notice my car has been in the shop. Well done guys!

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Amazing customer service and repaired my 2019 Mazda3 with soul red paint without any flaws 10/10

Customer Service

Amazing customer service and repaired my 2019 Mazda3 with soul red paint without any flaws 10/10

Returned Clean

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My Experience

I would recommend caliber coalition. They kept me informed throughout the repair progress of my truck . And we're able to finish the repairs ahead of time.

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My Experience

Thank you for doing a good job and for the additional complimentary repair.

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Returned Clean

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Great friendly service

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My Experience

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Me and my sister are very please with the good and excellent service that you guys provided to us , thank you very much and o would highly recommend you guys to do e people we know

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10/10

Customer Service

10/10

Returned Clean

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Returned Clean