Caliber - Burlington
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
My 4Runner looks good as new, thank you. Kalen was great. Thanks for answering my questions and keeping me updated. If I need any repairs in the future I’ll definitely be coming back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Provided a detailed explanation of repairs and timeline and delivered as promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I think the repair was done beautifully and we arrived back to our car. I think it got washed as well so thank you very much and on top of everything we super appreciate getting picked up at the bus station!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car has been fixed befor the schedule date, and I am very satisfied. Thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very satisfied, the job has been done before due, nd I don't even notice my car has been in the shop. Well done guys!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing customer service and repaired my 2019 Mazda3 with soul red paint without any flaws 10/10
Customer Service - 5.0/5.0 -
Amazing customer service and repaired my 2019 Mazda3 with soul red paint without any flaws 10/10
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I would recommend caliber coalition. They kept me informed throughout the repair progress of my truck . And we're able to finish the repairs ahead of time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for doing a good job and for the additional complimentary repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great friendly service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Me and my sister are very please with the good and excellent service that you guys provided to us , thank you very much and o would highly recommend you guys to do e people we know
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10/10
Customer Service - 5.0/5.0 -
10/10
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I brought my 2023 Volkswagen Taos in to have a deep dent and damaged paint repaired. The repair itself took four days, which wasn’t an issue for me. When I picked up my vehicle, I inspected the repaired area, saw that the dent had been fixed, and paid for the service. Shortly after leaving, I made a quick stop at a store. When I returned to my car, I noticed beige paint splatter on the back of my vehicle that had not been there before. I immediately called the shop and explained the situation. The employee I spoke with said he couldn’t guarantee that the shop caused the paint splatter but agreed to fix it anyway. What made the situation even more frustrating was that I had only been in the store for a short time. It seemed impossible that my car could have gotten paint on it, and for that paint to already be completely dry and hardened by the time I came back out. The paint felt like it had been there for at least a day. What disappointed me the most was the lack of accountability. Instead of taking ownership of a possible mistake, I felt like my concerns were being dismissed. I understand that accidents happen, but customers deserve honesty and accountability when issues arise. I’m leaving this review because I was happy with the dent repair itself, but discovering a new issue immediately afterward and feeling like there was no accountability left me disappointed. I hope this matter is resolved quickly and professionally.
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Under promises and over delivered. Hopefully I never need their services again, but I do, this is the place I’ll go and recommend.