Crash Champions #0761 Burlington

4.9 (773reviews)
97%
258 N Hill Blvd,  Burlington,  WA  98233
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In operation 4 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Ram
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Email

Reviews (773)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for proactive communication, including regular text and email updates throughout the repair process. Timeliness was a frequent highlight, with numerous customers pleased to receive their vehicles ahead of schedule. Staff professionalism, friendliness, and willingness to go above and beyond were widely appreciated. A few customers noted areas for improvement directly from their experiences, including occasional delays due to parts availability, isolated communication gaps, and rare quality concerns requiring return visits.
AI-Generated from reviews written in the last 12 months
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"Crash Champions went over the top with the repair. The dents are gone and you cant tell at all. What ..." Read more
"... with. My vehicle was returned looking great, and the repair work exceeded my expectations. Thank you for providing such quality service. I highly ..." Read more
"They advocated for the needed parts from the insurance company based on their experience. Some needed to ..." Read more
"Excellent! Looks brand new!"
"The paint work is good. They escalated the cost by saying they had to drill out the screws for the exhaust ..." Read more
"... in, the regular updates on the repair process and getting my car returned to me a week earlier than estimated. great customer service!" Read more
"They quoted that it would take three weeks and it only took one so again very impressive"
"Great customer experience! Repair finished earlier than estimated, which saved me rental car dollars. Hurray!"
"Super efficient process. Got me back in my vehicle a whole business day earlier than expected. Thank you so much!"
"Was told 25th as a estimate then once it started said the 30th and I got it the 31st"
"... team is amazing! They were completely professional, kept me updated by text so convenient every step of the way. They completed the job ahead of schedule ..." Read more
"The work was excellent and the process and communication was outstanding."
"Communication was frequent and courteous."
"The work was fantastic. ONLY downside was the lack of communication"
"Mix up with my email address. Seems like someone should have checked when didn't receive any responses to ..." Read more

Likely to Recommend

Repair Quality

My car has a new noise from when I got it back from the shop coming the rear left side. It makes a squeaky noise when turning left in a certain spot.

Customer Service

Car looks really nice but I didn’t like that I there is a squeaking sound coming the car.

Kept me Informed?

Yes

Ready on Time?

No

My Experience

My beauty looks like new! Thank you so much

Likely to Recommend

Repair Quality

very well. very good communication

Customer Service

very good

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We really appreciated the frequent updates. Such a pleasant, friendly, efficient staff. I give you a 5star recommendation and will gladly pass that on to others! Thank you for your prompt & excellent service! Wayne & Jan

My Experience

Looks as good as new! I would recommend your shop to anyone needing your services. Nice job.

Likely to Recommend

I would tell them if they wanted a nice job done….

Repair Quality

All parts fit nicely, paint looks nice, GREAT job.

Customer Service

They were very helpful, answered our questions and told us what needed to be fixed .

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Lovely shop. Experts in their field. Satisfied with repairs.

Repair Quality

Excellent communication and customer service. Repairs took longer than expected.

Customer Service

Very up to date, weekly updates. Exceptional customer service.

Kept me Informed?

Yes

Ready on Time?

No

My Experience

I was definitely impressed with the quality. The paint was done well bumper looks brand new. Car looks like it was freshly washed and the inside was cleaner than I left it.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

timely updates

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would refer Crash Champions to every one.

Repair Quality

Appears to be like new.

Customer Service

I was satisfied.

Kept me Informed?

No

Ready on Time?

Yes

My Experience

There were problems with getting the correct parts. However, you guys were amazing at keeping me posted and I appreciate that.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Excellent job. Looks like New again

Likely to Recommend

Repair Quality

Looks brand new again. Very efficient, professional. Kept me notified of the progress of the repair. Recommend highly.

Customer Service

Friendly, courteous, communicative, professional.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

They did a nice job of keeping me informed as the work progressed.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent

Customer Service

Excellent

Kept me Informed?

Yes

Ready on Time?

Yes

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