Skagit Grand Central Collision

4.9 (730reviews)
98%
1724 Freeway Drive,  Mount Vernon,  WA  98273
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7 years at this location.

Superior craftsmanship by skilled workers who take pride in the work that they do. Family owned business specializing in vehicle collision repair and painting.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (730)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with many highlighting flawless repairs, outstanding craftsmanship, and meticulous attention to detail. Vehicles are frequently returned cleaner than expected, with staff going above and beyond. Communication is a standout strength, as customers appreciate proactive updates via calls and texts throughout the repair process. Timeliness is another highlight, with numerous repairs completed ahead of schedule. A few customers noted concerns about unexpected charges, last-minute date changes, and communication gaps, as mentioned directly in their feedback. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop.
AI-Generated from reviews written in the last 12 months
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"Amazing customer service and excellent craftsmanship."
"... inside were safe before they returned the truck to us. The repairs and paint job were flawless!" Read more
"Excellent professional service and what appears to be solid craftsmanship. A dying breed unfortunately."
"Helpful, prompt, excellent customer service"
"... have brought my jeep here 4 times, and every time they take amazing care of both me and my vehicle. I would 100% recommend this place for their customer ..." Read more
"I received my vehicle Two Days Early! It looks beautiful and better than the day I bought it!"
"Customer service was excellent and they completed repair ahead of schedule. Very happy with the result."
"... well. The estimate that they gave me was correct and the work was completed two days ahead of schedule. My car looks great and I am very happy with the whole ..." Read more
"Great job. Very timely and professional."
"The work was started and finished sooner than I expected."
"They sure did! I received notification every day as to what percentage of the work was done! I am Highly Impressed with the work, the way my vehicle ..." Read more
"The entire process was super easy. The staff was great, helpful, and had amazing communication. Its nice when the staff is very accommodating after ..." Read more
"... they would swap it out. When I picked up my truck, I was up charged $750 for Skagit Grand Collision to drive to pick up the upgraded bumper twice since they ordered the incorrect bumper the first ..." Read more
"... second vehicle we have taken to Skagit Collision, and the communication and work has been excellent with both intendances." Read more
"Very responsive and great communication."

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car looks immensely better. I had no idea the body work repair would make such a difference. The fog light and headlight are working now. 5 stars out of 5.

Likely to Recommend

Repair Quality

Excellent work exceeded my expectation The price was high per my income.

Customer Service

Good communication

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Francisco was great

My Experience

I really appreciate everyone that works at the skagit grand collision they truly deserve 5 gold stars for going above and beyond.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Fransisco and the other guys made the process of getting our car repaired seamless and stress free. They were prompt, friendly, and knowledgeable. They stayed in communication with us throughout the whole experience. Thank you guys for turning an unfortunate situation into a great experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Taylor & Francisco wonderful as always!

Likely to Recommend

Fantastic work and service. Not something one sees much of anymore.

Repair Quality

Quick and accurate. Bent over backwards to meet my out of date car repair needs

Customer Service

Every one did a fantastic job on assisting me.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Highly recomond

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You were very straight forward with the amount of damage that needed to be repaired. Kept us updated on the repairs as the we was getting completed. We are going to highly recommend your company to others. You did a wonderful service

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Skagit Collision did an excellent job repairing my truck. Fransisco was at the shop early in the morning. This allowed me to drop my truck off and make it to the job site first thing in the morning. Skagit also was prompt at scheduling the repairs and completed the work in a timely matter. Another shop was scheduled to do an estimate on repairs that was canceled after talking with Francisco. Thank you for you for working with me.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

This is the second vehicle we have taken to Skagit Collision, and the communication and work has been excellent with both intendances.

Customer Service

This is the second vehicle we have taken to Skagit Collision, and the communication and work has been excellent with both intendances.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I was so very surprised when I saw my car/SUV, if I ever need more work done I know where to go. If anyone ask me where I got my car done most definitely will tell the Skagit Collision. Thank Uou so much

Customer Service

When you go there to talk about your car they are very good, you don’t have to wait long before someone calls your name.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My second car repair with Skagit Grand collision work and folks are fantastic. Thank you Francisco!

Customer Service

Francisco is great !

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very nice place, I was greeted at the door with a friendly attitude. Price was good as well if I happen to need vehicle repair again I would be returning here.

Customer Service

Very friendly attitude

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Excellent service. Francisco phoned me with updates and exceeded my expectations for professionalism and service. Thanks!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Taylor and Franciso went above and beyond to get the work completed and $ from insurance company!

Likely to Recommend

Repair Quality

Truck looks great. Communication was perfect. Professionalism all the way!

Customer Service

See earlier comment

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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