Crash Champions #0760 Bellingham Queen

4.9 (1,068reviews)
98%
2145 Queen St.,  Bellingham,  WA  98229

In operation 4 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,068)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, outstanding communication, and impressive timeliness. Many highlight the high standard of repairs, with vehicles often returned looking brand new, complete with interior and exterior detailing as a welcome bonus. The team is widely recognized for being friendly, knowledgeable, and professional, making stressful repair situations feel easy and worry-free. Regular text and phone updates throughout the repair process are frequently celebrated, keeping customers informed at every stage. Many vehicles were completed ahead of schedule, further delighting customers. A few customers noted areas for improvement directly from their experiences, including delays without proactive communication, occasional incomplete repairs requiring follow-up visits, and inconsistent responsiveness to voicemails. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to family and friends.
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"... I picked up my truck, I was genuinely impressed. The repairs were done beautifully, and the attention to detail really showed. It looked like my truck had never been damaged. ..." Read more
"Excellent customer service! Not only did they do a perfect job fixing my car they presented it clean and in perfect condition! I have and will continue to highly recommend Crash ..." Read more
"... CRASH CHAMPIONS for their incredibly friendly staff; they provided excellent customer service and did a fantastic job. I highly recommend the repair team—they did excellent ..." Read more
"... it would probably be finished in about two weeks. It took them almost a month to finish it. They didn't keep me updated as to when it would be ..." Read more
"... front damage. There was damage not completely fixed. The headlight assembly doesnt fully work. The running light doesnt work to where I needed to ..." Read more
"... amazing communication, the updates were so helpful and my car was complete 4 days before it was estimated to be. Thank you so much, yall are wonderful!!" Read more
"... hour delay when i finally went to pick up my car, it was a whole day later than the original estimated pick up." Read more
"They did a good job. However it took a month to get it back. I was told there were some parts delay though. One ..." Read more
"... repairs were proceeding. What a pleasant experience to get almost daily updates on on the status of our repair! And the repair quality was excellent, too!" Read more
"Best communication of any company I have ever done business with!"
"Great communication! Always keeping me informed regarding progress! Great listeners! Very knowledgable! They understand ..." Read more
"... weeks. It took them almost a month to finish it. They didn't keep me updated as to when it would be finished. The messages with the links are always wrong, and ..." Read more
"Minimal communication"

My Experience

Clearly very knowledgeable and skilled employees. They kept me updated every step of the way and did excellent work. They even helped me understand an issue I was having with the insurance company that was paying for the repairs. Definitely recommend!

My Experience

Miscommunication at beginning of work meant that my car was held on to for a week before work started

My Experience

It looks so much better! Like new again in that area. It was repaired faster than expected. The car was super clean inside too! Thank you!

My Experience

Excellent repair, completed quickly!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service and a wonderful experience I am recommending you to everyone who needs auto body repair

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Repair Quality

Customer Service

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Repair Quality

Good team of staff and mechanics covered every aspect of repairs.

Customer Service

Fast friendly service.

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Repair Quality

A great job and good service.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Shout out to Aliyah Z.! Top notch service and expertise!

Customer Service

Returned Clean

My Experience

They were very efficient and communication was excellent

Likely to Recommend

They performed excellent service and had excellent communication. We will definitely return there if it is needed.

Repair Quality

They were very good at communicating with us, answered all of my questions, even when I had a concern post-repair, and were extremely thorough, even cleaning and detailing the inside of the car after a rear repair.

Customer Service

Communication was excellent and everyone was extremely friendly.

Returned Clean

My Experience

My Experience

Alliyah was amazing, she kept me updated in the progress of the repairs. Her pleasant responses where amazing, she even coordinated the drop off of my vehicle to accommodate my work schedule (I work nights)

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Did a great job in a timely manner

Customer Service

Great customer service

My Experience

Everyone at Queen St Crash Champions is great. Aliyah and JJ were both so helpful and communicative during the whole process. Working with them made a difficult time feel easier. They went above and beyond.

Likely to Recommend

I've already told my colleagues about how awesome Crash Champions is and would definitely recommend.

Repair Quality

Looking at my car, I can't even tell anything happened to it.

Customer Service

JJ and Aliyah are both awesome and deserve a raise. : )

Returned Clean

My Experience

Great result. Friendly people. Kept me informed every step of the way.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Best communication of any company I have ever done business with!

Likely to Recommend

Repair Quality

Best communication of any business we have ever had!

Customer Service

Best communication from any company we have ever had!

Likely to Recommend

Great experience. Very satisfied 😊

Repair Quality

Customer Service

They were very patient and helpful!

My Experience

Likely to Recommend

Repair Quality

Customer Service