Olsen Auto Body & Collision

4.9 (5,494reviews)

98%

(360) 733-0463

1919 Humboldt St, Bellingham, WA 98225

98%

See Photos

1919 Humboldt St
Bellingham, WA 98225

Get Directions Website Email

About Olsen Auto Body & Collision

See Photos

1919 Humboldt St
Bellingham, WA 98225

Get Directions Website Email

In operation 45 years.

Locally owned and operated, Olsen Auto Body & Collision is a full service auto body repair shop. From the smallest scratch to a major collision, we do it all. Bring in your damaged vehicle and pick it up looking like new again. We will estimate your car, communicate directly with your insurance company for approval, order parts, repair, paint, and wash your vehicle. Anything we can’t do in house we will facilitate for you, like a wheel alignment or restraint system work. It will all be handled while your car is here and all you have to do is pick it up when it’s done. Our Office will be happy to help you to schedule your repair, assist in your insurance claim, set up a rental car and keep you updated while your car is in the shop. Just ask, we can help!

Services

Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair
On-Site Car Rental

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	Closed
Sat	Closed

* Holiday hours may differ.

Acura

Honda

I-Car

Scion

Subaru

Toyota

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Website

Reviews (5,494)

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Rating

4,606 Customers Rated

5 Stars

73.6% Complete

(4046)
4 Stars

7.1% Complete

(390)
3 Stars

1.2% Complete

(68)
2 Stars

0.9% Complete

(50)
1 Star

0.4% Complete

(21)
< 1 Star

0.6% Complete

(31)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, with repairs frequently described as restoring vehicles to like-new or better-than-new condition, including impressive paint matching and thorough detailing. Communication stands out as a major strength, with customers appreciating regular text updates, proactive outreach, and clear explanations throughout the repair process. Timeliness is also highlighted positively, with many customers noting their vehicles were completed ahead of schedule. A few customers noted areas for improvement, including occasional delays in receiving proactive updates, some instances where repairs took longer than initially indicated, and isolated quality concerns upon vehicle return. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.

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Service Quality
Timeliness
Communication

"... giving me the peace of mind every step of the way. My vehicle looked brand new after their repairs and interior cleanliness was impeccable!" Read more

"Olsens is 100% the best auto body shop I have ever used in my life. The friendly professional staff along ..." Read more

"Could not be happier. The workmanship meets and or exceeds Toyotas Made in Japan 4Runner extremely high calibration EVERYTHING ! Got ..." Read more

"Amazing work !!!!! You make my 4 runner look better than new!!!!!! I was blown away by the way your job was performed, ..." Read more

"One of the best places to go! Amazing staff and above and beyond service!"

"They effectively completed the work both early and for substantially less than estimated."

"... which I basically didnt lift a finger for. Also, my vehicle was done in a timely fashion, in fact, it was done earlier than anticipated." Read more

"Everyone was very nice, professional and helpful. My car was done so quickly, and they kept me updated with text messages the whole time. Much appreciated!"

"I was told 2-3 weeks and it was over a month before picking up my car"

"... to understand. Mike was friendly and professional. The job was done faster than expected, too." Read more

"Every step in the process was very well managed. Clear communication and clarity about the process. Excellent updates and thoughtful approaches to ensuring ..." Read more

"... scheduling the estimate to doing the repair work with constant communication throughout. The work was completed within the time they provided which was very much ..." Read more

"I was very pleased with the frequent updates I was texted during the repair process."

"Olsen did a fantastic job communicating with us every step of the way; there were no surprises."

"... the approval process to get my Tacoma repainted. Communication in the beginning was rough, but improved once my truck was in service." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication