Central Collision, Inc.
Central Collision Inc. is a family owned business that has been serving the Whidbey Island community since 1989. Bring your vehicle into our shop and have it looked at by our experienced estimators. With over 25 years of experience in the industry we know how to fix your vehicle right. You can trust us as a member of the Oak Harbor Chamber of Commerce who is BBB accredited and ready to help you. Your repairs are protected with our warranty for as long as you own your vehicle. WE DO NOT ACCEPT THE FOLLOWING INSURANCE COMPANIES * FARMERS * GEICO * MAPFRE * ALLSTATE * AUSTIN MUTUAL
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Repair Quality - 0.5/5.0 -
Nearly every aspect of work on the car was flawed. Paint has numerous "fisheyes" and craters along with overspray and paint lines. The door sound proofing was not replaced to original specifications, the weather stripping around the window was poorly replaced and does not seal any longer. the door was misaligned when it was re-hung and the rear wheels were not re-aligned.
Customer Service - 1.0/5.0 -
The owner's daughter gave me a ride on a Saturday evening long after work hours. Follow up, post-repair was non-existent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
There should be an option for 0 because I wouldn't wish that headache my worst enemy.
Repair Quality - 1.0/5.0 -
The shop forgot to plug in turn signals, the control arm they installed binds up and needs to be trimmed, got over spray on my frame, did not get and alignment done before returning the truck to me.
Customer Service - 0.5/5.0 -
The assistant working the desk was as sweet as could be but the owner was completely unprofessional. Very argumentative and aggressive towards me over any questions I had with the truck.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
It would of been nice to have been told that the clear bra could not be put on until 3 months later - had no idea until I picked the car up.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly staff and gave me updates when ever a change happened.
Customer Service - 5.0/5.0 -
Amazing group of people
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Door doesn't work like it used to. The repairs took very long and the driver side seatbelt was not reattached.
Customer Service - 5.0/5.0 -
Customer service is great they really try to help customers out at the best of their ability.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mark and Maria went above and beyond to ensure my boys and I were well taken care of, and worked relentlessly to make sure our safety was #1. I so appreciated their attention and commitment to correct the issues with my vehicle in a timely manner.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone we came in contact with was friendly and helpful, and the now that the repair is finished, the van looks great. Can't tell it ever had an owie. Wonderful job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very easy to work with and did a great job on my truck.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and easy to work with!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Central Collision did a great job with my repair. They adjusted their schedule to get my repairs completed before a family trip.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Vehicle was clean and ready when promised.
Customer Service - 5.0/5.0 -
Front desk staff was amazing. She worked with me to get my vehicle in a few days before their first opening so I could make a scheduled trip.