Central Collision, Inc.

4.9 (826reviews)
98%
623 Industrial Ave,  Oak Harbor,  WA  98277

Central Collision Inc. is a family owned business that has been serving the Whidbey Island community since 1989. Bring your vehicle into our shop and have it looked at by our experienced estimators. With over 25 years of experience in the industry we know how to fix your vehicle right. You can trust us as a member of the Oak Harbor Chamber of Commerce who is BBB accredited and ready to help you. Your repairs are protected with our warranty for as long as you own your vehicle. WE DO NOT ACCEPT THE FOLLOWING INSURANCE COMPANIES * FARMERS * GEICO * MAPFRE * ALLSTATE * AUSTIN MUTUAL

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (826)

My Experience

My Experience

Your team was professional, communicative and updated me with timelines and I even appreciated how you cleaned my car out when I picked it up. Thank you.

Likely to Recommend

Repair Quality

My car looks great. It looks better than when I brought it in (or before my collision) Thank you.

Customer Service

Great team, friendly, good sense of humor, responsive

Returned Clean

Likely to Recommend

Highly recommend.

Repair Quality

The repair process was communicated clearly and efficiently. Their website showed the status throughout the repair and I was aware of the process at each stage.

Customer Service

Customer service was great. They answered all my questions when I had any.

Returned Clean

My Experience

Every one was friendly and respectful.

Likely to Recommend

Repair Quality

Customer Service

Great job

Returned Clean

My Experience

Very efficient, friendly, and well run shop.

Likely to Recommend

Repair Quality

Great service, made my truck look like new!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did an excellent job on the repair! They got it done efficiently, and it looks great. They coordinated wonderfully with the insurance company, and got my car in quickly for the repair. What could have been a very frustrating situation, turned out to be smooth and easy process. I highly recommend them.

Customer Service

Returned Clean

Likely to Recommend

Great customer service, willing to explain everything.

Repair Quality

Worked great with me and tried their best to get the insurance company to do the right thing. So nice have a company that has the same morals as I do that and that being that the insurance companies need to do what subscribers pay for.

Customer Service

Always got back to me in a quick and timely manner.

My Experience

Car was like brand new, couldn’t be happier, thank you.

Likely to Recommend

Repair Quality

Car looks brand new, very happy

Customer Service

Likely to Recommend

But I would warn the ppl that the office is disorganized and communication is lacking. People and work is awesome so the rest is minor

Repair Quality

Customer Service

A bit disorganized. Wasn’t ready for our appointment twice. Need to be prepared the night before for next day schedule.

Returned Clean

My Experience

Thank you!

Likely to Recommend

Overall you guys did great.

Repair Quality

The repair looks amazing as far as I can tell. The loose battery cables almost left me stranded at home depot. Glad I could.get a good enough connection to get me home where my 10mm was

Customer Service

You guys were great to me.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

I'm glad I only needed to experience a repair 5 years later. Mark and the team are wonderful ad usual. My vehicle repairs were completed ahead of schedule. So back on the road again. Thanks for working with my schedule for pickup and drop off. I hope I don't have time experience repair again anytime soon, but if I do I know I'm in good hands with central collision.

Customer Service

Returned Clean

My Experience

Did a great job car looks great

My Experience

Thanks for all of your patience as I kept calling during the process while I was balancing the rental car and our various appointments.

Likely to Recommend

Repair Quality

Staff was very helpful, but the completion date kept changing

Customer Service

Talked to Emily many times, and she was always helpful!

Returned Clean

Likely to Recommend

Repair Quality

My battery wasn't tightened down. Noticed dimming of head lights even with Brights. Car died at a gas station. Aaa said it wasn't tightened at all. Soon as it connected regained power no issues except headlights, which I'll replace. The work on the car looks great, tire and door.

Customer Service

Returned Clean

My Experience

The repair to my 2003 Ford Ranger EDGE Pickup damage is flawless- Looks like Factory New again! Thank You and know I'll be recommending you to anyone who has need of Auto Body Repair!

Likely to Recommend

Repair Quality

Excellent job.

Customer Service

Returned Clean