Central Park Auto Body & Collision, Inc

4.8 (639reviews)
95%
6 Broad St,  Pompton Lakes,  NJ  07442
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In operation 31 years, 28 years at this location.

Located in Pompton Lakes, NJ, and proudly serving all of Passaic County, Central Park Auto Body has been delivering expert collision repair services since 1995. As a family-owned and operated business, we’re committed to providing honest, high-quality work in a friendly, professional, and clean environment. Whether you’ve experienced a major collision or just need a minor dent repaired, our fully equipped shop can handle it all. Our goal is simple: 100% customer satisfaction, every time.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car
Subaru
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Reviews (639)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or better than expected upon return. The staff is frequently described as professional, friendly, and courteous. Regular text and email updates throughout the repair process are highlighted as a standout feature. Many customers appreciated that vehicles were completed ahead of schedule. The complimentary interior cleaning and detailing were a pleasant and recurring surprise. A few customers noted areas for improvement directly from their comments, including better proactive communication on delays, ensuring all repairs are fully completed before pickup, and avoiding the use of air fresheners without customer consent.
AI-Generated from reviews written in the last 12 months
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"... service, but we are more than happy to add more- the service your team provided was exceptional. From the front desk personnel to the walk through ..." Read more
"... repair my truck!! I am 100% HAPPY WITH THE OUTCOME!! THEY ARE SO PROFESSIONAL AND JUST GREAT PEOPLE!! THEY EVEN DETAILED MY TRUCK BEFORE I PICKED IT BACK ..." Read more
"... which was amazing. THEN, when I picked up my car, it was immaculate, like a new car inside and out. Just perfection! I would highly recommend Central ..." Read more
"Central Park Auto Body goes way above and beyond. Their work is precise and meticulous, and they returned our car beautifully polished. ..." Read more
"Was impressed with the work done, looked like nothing had ever happened. Also was pleasantly surprised to find the car was ..." Read more
"... It was amazing 🥳 THANK YOU, Central Park! Plus, they finished it a week before they had expected‼️" Read more
"... they did a great job and on time… they told me that my car will be ready for Friday and it was ready on Wednesday. The fact that they keep you updated about the progress ..." Read more
"... kept up to date on when the car would be ready and actually was finished a day earlier than the promised date. Everyone was friendly and professional" Read more
"No there was a problem when I first picked it up. They fixed it within 24 hours"
"I received numerous emails about progress and final readiness. Could not have asked for more information."
"... accident. The staff were friendly and helpful. The text messages provided regular updates on the status of insurance approvals and repairs. My car was returned ..." Read more
"I got texts updating me from when I made the appointment till I picked up the vehicle!"
"I received zero updates throughout the process unless I called to ask what was going on. Very uninformed throughout ..." Read more
"They were very nice and friendly the only thing is I wish they would have let me know the status of my car. I felt like I always had a call."

My Experience

Thank you for taking care of the repairs. Keep up the great work!!

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I really like how you informed me almost daily on updates about my car repair. Great job.

Customer Service

The reason I did not give a 10 was because I was told my car would be ready on Thursday and when I called the girl said she didn’t inform me it was done because she hadn’t received the invoice yet. I guess I called too late to come pick it up, so I had to keep my rental for another day. But other than that, front desk was very friendly and helpful.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Staff were excellent . The work an time it took made it a pleasant experience.

Likely to Recommend

No problem recommending this repair shop to anyone

Repair Quality

Very good experience . The staff were excellent.

Customer Service

Staff were. Great

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Thank you

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Truly appreciate the staff at Central Park Auto Body. Their professionalism and communication of the team. They inspire confidence and delivered on that expectation. I would recommend them to anyone needing auto bodywork.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Do not like the aftermarket mirror at all. View is nowhere near as clear as before. Looks more shakey than other side. Also cannot judge car distance with how distorted it looks. Pretty upset OEM parts weren’t used when repairing.

Likely to Recommend

Repair Quality

Great service repair was flawless

Customer Service

Welcomed and appreciated, great customer service , freindly

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Would recommend

Repair Quality

Nice job on time reasonably priced

Customer Service

Good service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The car looks beautiful!

My Experience

Service and staff were amazing. Keep doing amazing stuff. Thank you

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