Central Park Auto Body & Collision, Inc

4.8 (654reviews)
95%
6 Broad St,  Pompton Lakes,  NJ  07442
Bot
Shop AssistantSparkles

In operation 31 years, 28 years at this location.

Located in Pompton Lakes, NJ, and proudly serving all of Passaic County, Central Park Auto Body has been delivering expert collision repair services since 1995. As a family-owned and operated business, we’re committed to providing honest, high-quality work in a friendly, professional, and clean environment. Whether you’ve experienced a major collision or just need a minor dent repaired, our fully equipped shop can handle it all. Our goal is simple: 100% customer satisfaction, every time.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car
Subaru

Reviews (654)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or better than expected upon pickup. The team receives high marks for professionalism, friendliness, and going above and beyond, including detailing interiors and shining tires. Timely communication through texts and updates is frequently highlighted as a standout feature. Several customers appreciated early completions and seamless coordination with rental car services. A few customers noted areas for improvement directly from their comments, including more proactive final pickup notifications, occasional delays, and ensuring all repairs are fully completed before vehicle return.
Select to learn more
"... service, but we are more than happy to add more- the service your team provided was exceptional. From the front desk personnel to the walk through ..." Read more
"... repair my truck!! I am 100% HAPPY WITH THE OUTCOME!! THEY ARE SO PROFESSIONAL AND JUST GREAT PEOPLE!! THEY EVEN DETAILED MY TRUCK BEFORE I PICKED IT BACK ..." Read more
"... which was amazing. THEN, when I picked up my car, it was immaculate, like a new car inside and out. Just perfection! I would highly recommend Central ..." Read more
"... and extremely helpful. My car was ready to go and handed off to me in mint condition, which I truly appreciated. They took the time to ..." Read more
"A pleasure working with the staff. The repairs done on my vehicle looked better than when it came out of the showroom. I would highly recommend Central ..." Read more
"... It was amazing 🥳 THANK YOU, Central Park! Plus, they finished it a week before they had expected‼️" Read more
"... made the appointment till I picked up the vehicle! My car was ready a day earlier then promised...without me even calling for an update! Friendly, ..." Read more
"... like brand new, they did a great job and on time… they told me that my car will be ready for Friday and it was ready on Wednesday. The fact that they keep ..." Read more
"Our car is as ready 5 days earlier than we expected expected. A great surprise and it looks great!"
"Terrible experience. After a month of delays, I got my car which still had issues with a door not working that I had to go back ..." Read more

Likely to Recommend

Repair Quality

Perfect and received back immaculately clean

Customer Service

A little misunderstanding of time to complete however very friendly and got back in reasonable timeframe

Returned Clean

Likely to Recommend

Repair Quality

Car was finished. A day before promised. Excellent job would strongly recommend

Customer Service

My Experience

My Experience

Very please with your work and for detailing the inside of the car, but please communicate that payment by card can only be done in person or via your site.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great work done on my scratch on the Audi

Likely to Recommend

Repair Quality

fair price for the work!

Customer Service

Polite and easy to work with

Returned Clean

My Experience

Amazing job! Easy service!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Central Park Auto did an excellent job for the repair of my Subaru. I would highly recommend them to others. Nancy Saja

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

It's making a really horrible grinding noise from the front right wheel

Likely to Recommend

Repair Quality

Customer Service

My Experience

needed warranty

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The work done was flawless and made my car look almost new. Staff was very accommodating and communicative.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Thank you for taking care of the repairs. Keep up the great work!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I really like how you informed me almost daily on updates about my car repair. Great job.

Customer Service

The reason I did not give a 10 was because I was told my car would be ready on Thursday and when I called the girl said she didn’t inform me it was done because she hadn’t received the invoice yet. I guess I called too late to come pick it up, so I had to keep my rental for another day. But other than that, front desk was very friendly and helpful.