Citro's Auto Body

4.9 (1,164reviews)
98%
745 Hamburg Turnpike,  Pompton Lakes,  NJ  07442

In operation 12 years.

Citro's Auto Body has a friendly, knowledgeable and professional office staff is always ready to assist our customers. We take pride in assisting our customers with any needs they may have. Whether it is getting into a rental replacement car, or help with getting their claim reported and set up in a timely manner. We feel that the customer is our top priority and always make them feel confident when their vehicle is left with us. We will get your car, truck, or SUV back on the road running like new in a timely fashion.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Corvette C8
GM Basic
I-Car
Volvo

Reviews (1,164)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional repair quality, with many noting their vehicles looked brand new or better than before. The staff receives high marks for professionalism, friendliness, and helpfulness throughout the repair process. Communication stands out as a key strength, with customers appreciating regular updates via texts and calls keeping them informed every step of the way. Timeliness is another highlight, as numerous customers noted their repairs were completed ahead of schedule. A few customers pointed out areas for improvement directly in their feedback, including more proactive and timely communication updates, ensuring all repairs are fully completed before vehicle return, and presenting the entire vehicle in pristine condition upon pickup. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
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"The repair was done to perfection."
"... repair facility was organized, professional, and did beautiful repair work on the car it looks amazing." Read more
"Spectacular job."
"I cant even tell where the repair is - they were great."
"Pleasure to deal with, very efficient and friendly. The work completed on my vehicle was impeccable."
"Work was expertly done and finished much sooner than expected. I would definitely use them again and would happily ..." Read more
"Actually 2 days early"
"Citro did a great job. The car was fixed before the actual estimated time to be finished which was about a week. It was done ..." Read more
"My car was finished in the timeframe that I was given in advance. Also, the car exterior and interior was cleaner when ..." Read more
"Was a week later wasnt Citros fault One of the doors arrived damaged had to reorder another one."
"Kept me informed every step of the way. Seamless integration between me and my insurance ..." Read more
"Excellent communication!!! Friendly staff & informative about the entire process. Would recommend Citros to anyone needing repair!"
"Excellent communication throughout the entire process and great quality work. Very satisfied would recommend ..." Read more
"... super friendly, extremely helpful and accommodating. Excellent communications about estimates and completion." Read more
"Need better communication. Reliance on Car wise app using AI leaves much to be desired"

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Repair Quality

The car looks fantastic especially from where it was when first bought in.

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Heather was great. Excellent communication and updates.

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Returned Clean

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Repair Quality

My daughter is extremely happy with how the repair came out. Our second time using Citro's. Thank you!

Customer Service

My Experience

Citro Auto Body is by far the best around. Just picked up my BMW X5 and it looks like nothing ever happened! Highly recommend to anybody needing a body shop

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Friendly atmosphere

Repair Quality

Great setvice

Customer Service

My Experience

I am always very satisfied with any repair that’s been done on my car. There’s no other place that I would bring my car for repair.

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Returned Clean

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Returned Clean

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Returned Clean

My Experience

Citro’s did a great job again. Heather was great and the turnaround time was also great. Very appreciative of their efforts.

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My Experience

perfection in a timely fashion

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Returned Clean

My Experience

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Returned Clean

My Experience

I am appreciative of the outstanding service provided by Citro's Auto Body. A special thanks to your Office Manager Heather for her incredible patience and professionalism!

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My Experience

Everything was explained and we were kept updated on the progress. Car was returned earlier than expected and in excellent condition

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Returned Clean

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Returned Clean

My Experience

Thank you for putting my car back together again. You guys are the best!

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Returned Clean

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Excellent Service

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Returned Clean