Certified Collision Center Lodi

4.8 (698reviews)
94%
1011 S. Cherokee Lane,  Lodi,  CA  95240
Instant Estimate

In operation 9 years.

Certified Collision Center is in the business of providing superior customer service and quality collision repair that lasts a lifetime. We use state-of-the-art equipment as well as the best refinishing products money can buy. Our office staff is highly trained and certified to provide the best customer service and most comprehensive repair estimates possible. We are so confident in our repair process, we provide a Lifetime Warranty on Workmanship. At Certified Collision Center - "We take your repair Personally"

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car
Mercedes-Benz Elite
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Reviews (698)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The staff is frequently described as professional, courteous, and helpful. Timeliness is a strong highlight, with numerous customers reporting their vehicles were completed ahead of schedule. Communication was also widely appreciated, with customers valuing regular updates throughout the repair process. A few customers noted areas for improvement, including one who experienced unresolved repair issues and alignment problems, and another who felt the repair took longer than necessary. These observations come directly from customer comments and reflect isolated experiences amid an overwhelmingly positive response.
AI-Generated from reviews written in the last 12 months
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"... it off you know youre in good hands not only did they do a fantastic job on the fender they completely detailed the inside and out of my whole truck it was absolutely ..." Read more
"They did a great job with my repairs car looks almost brand new. There was an issue that my head lights were not completely ..." Read more
"... the work that certified collision does on my car. Exceptional customer service, always kind and considerate." Read more
"Worst experience I ever had with a body shop my vehicle is still not right and they refuse to correct the issues"
"Excellent customer service. Highest quality workmenship. The speed at which the repair was accomplished. Most of all the attention to details. Truly a pleasant ..." Read more
"Work was actually completed earlier than expected once the truck was in the shop."
"Yes. The original due date was April 10 but I will receive my car two days early on April 8."
"It just seemed like it took longer than it needed to week and a half"
"Completed the job so much faster than expected."
"... that process…thanks a million! Truck looks great and quicker turn-around than expected." Read more
"Daily, I received an update of the completion of my car. Always informed I loved the system."
"I got 2 to 4 Texts a day and they were done five days early"
"... three tries before they got the right one. However they communicated with me and I was in no hurry to get my car back so it wasnt really an issue." Read more
"They let me know everything that was going on with my truck"
"... car looks great, and they were fast and efficient. They answered any question I asked and encouraged me to to get back in touch with them if I had any problems whatsoever ..." Read more

Likely to Recommend

Repair Quality

Customer Service

They did excellent job. Kept me posted along the way. Returned my car cleaned inside and out.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Amazing job. I will always return here. Outstanding work. And they always go above and beyond.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They were very on top of what they did.

My Experience

I’m commenting in this because I’m pretty critical when it comes to vehicles and have used Cerified with positive results in the past. This time was no different. Having detailing and body work experience, I inspected the work after completion and was VERY impressed with the body lines and paint work. The vehicle looked almost better than how it came off of the assembly line. Well done and much thanks from a critical customer!

Likely to Recommend

Repair Quality

Very fast service

Customer Service

Very nice and offered to stay after

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I Loved The Service I received from certified collision. They were extremely helpful and communicative during fixing my vehicle , I had no issues or problems , I highly Recommend them

My Experience

Very helpful and very nice Thank You!

Likely to Recommend

Repair Quality

Great job

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent customer service. Highest quality workmenship. The speed at which the repair was accomplished. Most of all the attention to details. Truly a pleasant experience. Thanks... ..

My Experience

Above and beyond on the ‘buffing’. We noticed you took care of a couple of smaller issues during that process…thanks a million! Truck looks great and quicker turn-around than expected.

Likely to Recommend

I will let everybody know about this place

Repair Quality

absolutely did a wonderful

Customer Service

When you pick up your vehicle in better shape than you dropped it off you know you’re in good hands not only did they do a fantastic job on the fender they completely detailed the inside and out of my whole truck it was absolutely beautiful when I picked it up

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

But to be sure to check everything before driving off.

Repair Quality

They did a great job with my repairs car looks almost brand new. There was an issue that my head lights were not completely plugged back in. Luckily I had an idea of what I was looking for, if it had been more serious I would have needed to take it back in but it was a few plugs that didn’t get put back together.

Customer Service

They always kept me up to date on my car and I was very happy about that

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Definitely would recommend this place

Repair Quality

First time there they did an excellent job definitely recommend

Customer Service

Very good work and excellent service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very good 💯

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great job

Customer Service

Great job

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Excellent service personnel, courteous and efficient. The only negative is that it took two weeks before my truck could be serviced.

Kept me Informed?

Yes

Ready on Time?

Yes

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