Certified Collision Center Lodi

4.8 (699reviews)
93%
1011 S. Cherokee Lane,  Lodi,  CA  95240

In operation 9 years.

Certified Collision Center is in the business of providing superior customer service and quality collision repair that lasts a lifetime. We use state-of-the-art equipment as well as the best refinishing products money can buy. Our office staff is highly trained and certified to provide the best customer service and most comprehensive repair estimates possible. We are so confident in our repair process, we provide a Lifetime Warranty on Workmanship. At Certified Collision Center - "We take your repair Personally"

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car
Mercedes-Benz Elite

Reviews (699)

Likely to Recommend

Repair Quality

So far so good!

Customer Service

My Experience

There is a whistling sound in the cab of my car now. Anthony has already been informed. The customer service is awesome!

Likely to Recommend

I will be happy to recommend

Repair Quality

Fully satisfied. Everything was done well and quality work.

Customer Service

Very satisfied. Anthony was wonderful, professional, friendly, and communicative.

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Repair Quality

Customer Service

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Repair Quality

Very good service. Workmanship excellent

Customer Service

Returned Clean

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Returned Clean

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friendly and thorough..well done.

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Repair Quality

Customer Service

They are very professional and kept us very well informed about the process of the repair

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Repair Quality

Customer Service

Very helpful ! Answered all of our questions & concerns.

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Repair Quality

Customer Service

This body shop was very patient with us and worked with our crazy busy schedule. So happy with their work

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I would use another shop to see if I would get better results. The did a good job. You just don’t know when you will get it back.

Repair Quality

Customer Service

FRUSTRATED! The body work was fine. If you look at the van you cannot tell there was ever an accident. But… customer service is strongly lacking! Namely communication. We need our vehicle. We were told it would be ready in a week or so and they would keep us up to date. We receive automated messages saying the repair was ‘on schedule’, ‘repair should be on time’, ‘should be ready on the date promised.’ ‘It will be ready tomorrow’. When I called to pick up the van I was told that some of the parts for the repair just came in. THERE WAS NO COMMUNICATION INFORMING US OF ANY DELAY! This was all taking place around the Christmas holidays. We had travel plans after the holidays and we were expecting the van to be repaired as promised. Only to find out that it was going to be another week. Any communication BY A PERSON could have avoided any issues. Any time I called I was alway told “let me get your service advisor (or whatever his title was) Anthony”. His excuse to us was the automated messaging was not always right. THEN WY THE #%@&!!! ARE YOU USING AN AUTOMATED SYSTEM. We needed to take a larger rental car, a van, at increased out of pocket cost to us. A cost that should go to the person who hit our vehicle, but I most likely never be able to collect. Being informed of the progress an any delays with a simple phone call would have prevented a lot of frustration. Unless their communication improves, I would not recommend this shop.

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Repair Quality

Couldn’t be happier and got the truck back ahead of schedule. Thank you from Tokay Glass Company.

Customer Service

Very professional service

Returned Clean

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Repair Quality

You did a great job.

Customer Service

Returned Clean

My Experience

All very kinds 👍 Thank you 🙏

My Experience

I was kept well updated on the repairs and the repair work was done well. I would gladly recommend Certified Collision to my friends and family!

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Repair Quality

Customer Service

Returned Clean

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Customer Service