Certified Collision Center Lodi
In operation 9 years.
Certified Collision Center is in the business of providing superior customer service and quality collision repair that lasts a lifetime. We use state-of-the-art equipment as well as the best refinishing products money can buy. Our office staff is highly trained and certified to provide the best customer service and most comprehensive repair estimates possible. We are so confident in our repair process, we provide a Lifetime Warranty on Workmanship. At Certified Collision Center - "We take your repair Personally"
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car came back looking like new.
Customer Service - 5.0/5.0 -
Very helpful. Even took me to pick up a rental vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
I was frustrated with the "wait time" when I first brought my vehicle in after I was hit. No one else was in the office and I waited for a good 20 minutes before someone looked at my car. When I brought my car in to leave it for repairs, I arrived at 8:00, when you opened. Someone came out and said that I would have to wait because there was a staff meeting. Again, I waited another 20 minutes. If a business opens at 8, they should be ready receive customers. She told me my appointment was at 8:30 (my husband made the appointment while I was out of town and just said Tuesday morning.) I have never been to a shop where I've had to wait so long. Again, no other customer was in the building. I did not feel as though my business was appreciated at all. However, when I picked up my vehicle and the right hand signal didn't work, the service provider fixed it right away. I appreciated that very much.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality of work is excellent.
Customer Service - 3.5/5.0 -
I found myself having to call for updates on repairs. Since I needed to make arrangements for a car, updates were important for me. Perhaps texts or quick call would enhance communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
You fix a problem created by hot weather and didn’t use the best method to repair, but your entire staff was cooperative and polite and fix the problem!😊
Customer Service - 5.0/5.0 -
Beautiful
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.0/5.0 -
Never kept me informed put me off to manager every time I called in to get nothing other than we will call when completed. Promised 4-5 days for repairs needed up being 11 days only called when car was totally completed.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job with my car
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We had many problems with the insurance company taking care of our car. Alissa at certified in Lodi was awesome. She had a hard time dealing with the insurance company but she took care of the situation. I would definitely recommend Certified Collision to anyone. The work done on my car was perfect. I have no complaints. Alissa dealing with our situation was very calm and consistent. I'd recommend her to anyone to handle their business dealings with her. Thank you. I can't thank her enough
Customer Service - 5.0/5.0 -
I said everything in my first comment
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and they did a fantastic job! And when an imperfection was found they fixed it immediately. I'm a very happy customer😊
Customer Service - 5.0/5.0 -
Customer service went above and beyond to let me know exactly where my car was at in the repair process. Wonderful young ladies!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly knowledgeable and always willing to help.
Customer Service - 5.0/5.0 -
To not have the answers got them very fast. Like that kept us informed of every step they have with a vehicle