Certified Collision Center Lodi
In operation 9 years.
Certified Collision Center is in the business of providing superior customer service and quality collision repair that lasts a lifetime. We use state-of-the-art equipment as well as the best refinishing products money can buy. Our office staff is highly trained and certified to provide the best customer service and most comprehensive repair estimates possible. We are so confident in our repair process, we provide a Lifetime Warranty on Workmanship. At Certified Collision Center - "We take your repair Personally"
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Would have been a 10 except that the exhaust pipes are not aligned like they were before the accident. Front desk people were both friendly and professional.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would highly recommend their service
Repair Quality - 5.0/5.0 -
Great service,one of the best I have had. Very professional and courteous and polite.
Customer Service - 5.0/5.0 -
Outstanding
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You always go above and beyond with the repairs. You fixed my passenger window gap too.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We had a lot of insurance issues but they were able to work through it.
Customer Service - 5.0/5.0 -
Kept us up to date on what was happening.
Returned Clean
Likely to Recommend - 0.5/5.0 -
There is no way I would recommend this shop to anybody. They did very shabby work and I still can't figure out how they fried my ABS modular and popped a hole in a brake line.
Repair Quality - 1.5/5.0 -
Well I can not believe my vehicle would be returned to me with run's in the paint. I also would not have thought it would take 6+ day's to get the paint fixed. Today was day 6 and it is still not fixed.
Customer Service - 0.5/5.0 -
I should not have had to go and get replacement parts on my own.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Very unfriendly I wanted to see my Jeep they won’t let me and the other customers can go see their vehicle. Used all my gas because they were using my Jeep for picking up parts when I went to pick up my Jeep on the back seat was some parts in the box. When ask them what is on the back seat the lady told me or these are some parts which was picked up. Insurance company send the deductible and they didn’t deposit it they even don’t know where to deposit the money because they don’t know for which vehicle it was. When I went to pick up my Jeep the lady was so rude I she ask me to pay my deductible I told her it was sent by the insurance she told me no insurance never send to garage it was sent to you so you should have it and putting my keys far away as if I will run away. So I paid again and got my key I went to my insurance agent she showed me th email when the check was sent and it was a electronic check. My agent called them while I was sitting with her and ask her to check than the they told her oh we received the check but didn’t know for which account so that’s why we didn’t deposit. Also my Jeep was towed and by the garage and they don’t have the record I wanted the paper work from the day it went to garage till it was done the day I picked up but they said they can only give from the day insurance approved it. I told them I want for rental reimbursement but they didn’t have me one. Thanks to my insurance agent Ann Harvey from State Farm insurance she took care of everything. I would recommend Ann Harvey to all my friends and family and no one to this garage again. Even the manager his name is Justin was very rude I have right to ask questions and he didn’t want to talk and the said something about me to his receptionist I couldn’t hear and looked at me laugh. I’m my mind he was racist.
Customer Service - 1.5/5.0 -
Very bad
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Did a good job a lil gap here and there but overall nice job
Customer Service - 5.0/5.0 -
Always kept updates
Returned Clean
Likely to Recommend - 4.5/5.0 -
I would warn them they take longer than stated to complete repairs.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0 -
When picked up our vehicle they said they where washing it and it would be done shortly. They drove it out and it wasn’t even washed still had the same dirt it had when dropped off. A total of 5 weeks not having my vehicle. When went in they scheduled appointment 2 weeks out. Then took 3 weeks after that to have it repaired. Ordered wrong parts 3 times. Sends cars out to another repair shop to be worked on. 90% of the time had to call them. Was told probably not even gonna make money off this job.
Repair Quality - 0.5/5.0 -
Asked for a certain part and I would pay out of pocket for what the insurance was not gonna pay. They didn’t order that part and put the one I didn’t want. Order wrong parts 3 times.
Customer Service - 2.0/5.0 -
The ladies up front are nice. Manager seemed like he didn’t know what he was doing especially dealing with the insurance. Wish I was told up front that they send the cars out to another shop to do work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Front office staff was amazing! Best customer service I’ve had in a long time. Love the frequent updates.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing work