Certified Collision Center Lodi

4.8 (694reviews)
94%
1011 S. Cherokee Lane,  Lodi,  CA  95240

In operation 9 years.

Certified Collision Center is in the business of providing superior customer service and quality collision repair that lasts a lifetime. We use state-of-the-art equipment as well as the best refinishing products money can buy. Our office staff is highly trained and certified to provide the best customer service and most comprehensive repair estimates possible. We are so confident in our repair process, we provide a Lifetime Warranty on Workmanship. At Certified Collision Center - "We take your repair Personally"

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car
Mercedes-Benz Elite

Reviews (694)

Likely to Recommend

Great service and great work would definitely recommend 10/10

Repair Quality

The car looks like nothing had happened in the first place. Very clean and professional, building and people are awesome!

Customer Service

Great smiles and knowledge, very professional.

Returned Clean

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Good

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Good

Customer Service

Good

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Overall great service

Repair Quality

Customer Service

Great customer service. They were good about giving updates and finished my car quickly

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Good job

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Very satisfied Everyone was nice and my car is beautiful and back in working condition

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Repair Quality

Great work in just one day.

Customer Service

Friendly and professional

Returned Clean

Likely to Recommend

100%

Repair Quality

VERY..!!

Customer Service

You Guys Do Amazing Work..!!

Likely to Recommend

Repair Quality

Great work, the car was fixed and delivered on time and I’m very happy with the results

Customer Service

Very friendly customer service

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I always recommend the Lodi shop!

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My Experience

I was very pleased with the repair of my bumper. The paint job is perfection. My car will serve me until I’m 95. 😃

My Experience

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My Experience

Likely to Recommend

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Likely to Recommend

Like I said, was very dissatisfied with this first experience with them. With a manager like that, I genuinely fear for the staff and any other clients.

Repair Quality

The supervisor has a very bad temper and did not deliver the work well. I am very dissatisfied. They did not repair a light bulb that was included in the estimate.

Customer Service

Front desk personnel were lovely people. Great customer service from them. Their manager however was TERRIBLE! We brought in our vehicle for repairs. The vehicle's headlights worked just fine/would turn on. However, when we picked up our vehicle Monday afternoon (03/31/2025) we didn't imagine our headlights would be out so we didn't not check if they worked until the following morning when we turned on the lights (the day was cloudy). That's when we realized one of our headlights didn't turn on. We called and asked to have to vehicle checked for any disconnected wires or misplaced parts that could've potential caused this, since the lights worked just fine before. Hence we brought in the vehicle Tuesday afternoon. Manager came out just glanced at the headlight, and in a rude/ impatient tone said he'd submit a request to our insurance to have the headlights replaced. We didn't ask for a headlight replacement, we just wanted him to check if their work on our vehicle was done correctly. Fast foward to Thursday morning, I get a call stating our insurance did not approve the headlight replacement (surprise surprise!). I let them know again, that all we wanted was to have our vehicle inspected for any possible faults made during repairs, mistake happen, I get it, but manager seemed offended by that. He yelled through the phone " YOUR INSURANCE DID NOT APPROVE THE REPLACEMENT" then proceeded leave me talking to myself on the line while he turned to argue with the young man at the front desk in the background. I could hear through the phone how bothered and upset the manager was that the young man was trying to help me resolve this issue. After like 3 minutes, the young man realized I was still on the phone hearing everything, so he quickly appologized and said his manager would give me call back later. Til this day, 04/07/2025, I haven't received a call back. I am truly bothered by what I heard and experienced that day. Their manager seems to have anger issues and a very hostile attitude at the slightest inconvenience. I worry about the staff that work with him. That's the definition of a coworker creating a hostile work environment. I really hope their staff aren't afraid to speak up if they're being mistreated. No one should have to tolerate yelling like that at work, not even from a manager. This was my first time coming here to have my vehicle repaired and will certainly be the last. Unfortunately, I will take my business elsewhere in the future.

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