Certified Collision Center Lodi
In operation 9 years.
Certified Collision Center is in the business of providing superior customer service and quality collision repair that lasts a lifetime. We use state-of-the-art equipment as well as the best refinishing products money can buy. Our office staff is highly trained and certified to provide the best customer service and most comprehensive repair estimates possible. We are so confident in our repair process, we provide a Lifetime Warranty on Workmanship. At Certified Collision Center - "We take your repair Personally"
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Like I said, was very dissatisfied with this first experience with them. With a manager like that, I genuinely fear for the staff and any other clients.
Repair Quality - 1.5/5.0 -
The supervisor has a very bad temper and did not deliver the work well. I am very dissatisfied. They did not repair a light bulb that was included in the estimate.
Customer Service - 0.5/5.0 -
Front desk personnel were lovely people. Great customer service from them. Their manager however was TERRIBLE! We brought in our vehicle for repairs. The vehicle's headlights worked just fine/would turn on. However, when we picked up our vehicle Monday afternoon (03/31/2025) we didn't imagine our headlights would be out so we didn't not check if they worked until the following morning when we turned on the lights (the day was cloudy). That's when we realized one of our headlights didn't turn on. We called and asked to have to vehicle checked for any disconnected wires or misplaced parts that could've potential caused this, since the lights worked just fine before. Hence we brought in the vehicle Tuesday afternoon. Manager came out just glanced at the headlight, and in a rude/ impatient tone said he'd submit a request to our insurance to have the headlights replaced. We didn't ask for a headlight replacement, we just wanted him to check if their work on our vehicle was done correctly. Fast foward to Thursday morning, I get a call stating our insurance did not approve the headlight replacement (surprise surprise!). I let them know again, that all we wanted was to have our vehicle inspected for any possible faults made during repairs, mistake happen, I get it, but manager seemed offended by that. He yelled through the phone " YOUR INSURANCE DID NOT APPROVE THE REPLACEMENT" then proceeded leave me talking to myself on the line while he turned to argue with the young man at the front desk in the background. I could hear through the phone how bothered and upset the manager was that the young man was trying to help me resolve this issue. After like 3 minutes, the young man realized I was still on the phone hearing everything, so he quickly appologized and said his manager would give me call back later. Til this day, 04/07/2025, I haven't received a call back. I am truly bothered by what I heard and experienced that day. Their manager seems to have anger issues and a very hostile attitude at the slightest inconvenience. I worry about the staff that work with him. That's the definition of a coworker creating a hostile work environment. I really hope their staff aren't afraid to speak up if they're being mistreated. No one should have to tolerate yelling like that at work, not even from a manager. This was my first time coming here to have my vehicle repaired and will certainly be the last. Unfortunately, I will take my business elsewhere in the future.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have recommended
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Quality repair work, Timely repair, Efficient paperwork and Communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team did great work on my car after I was in a rough accident. They kept me informed, and made my experience seamless. I love that I can leave my rental car onsite for one less issue to deal with.
Customer Service - 5.0/5.0 -
Great communication and just enough
Returned Clean
Likely to Recommend - 0.5/5.0 -
I don't recommend it
Repair Quality - 0.5/5.0 -
A terrible job I didn't take responsibility they stole my personal things so I don't recommend them
Customer Service - 2.0/5.0 -
Bien
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They did a great job!
Repair Quality - 5.0/5.0 -
Jordon, was professional & all staff handled all my car anxiety’s Was hit by someone ! They took care of me! So thankful! 😌 A happy customer
Customer Service - 5.0/5.0 -
Yes 10
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The dealership was great. It was CSAA who was terrible. I could never reach my insurance adjuster. I went days without a car because she didn’t call me back.
Likely to Recommend - 1.0/5.0
Repair Quality - 3.0/5.0 -
The Aesthetics look great, but they did not deal with the issue of alignment or buttons jammed on my center dash (AC, dethaw for back window can't be turned on or off consistently)
Customer Service - 1.5/5.0 -
Alignment issue on the car was not fixed despite me notifying them when bringing the car in it was off. No check engine light was on when I brought the car in, but was returned to me with a check engine light on.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Back to Normal - Thank you