Certified Collision Center Lodi

4.8 (698reviews)
94%
1011 S. Cherokee Lane,  Lodi,  CA  95240

In operation 9 years.

Certified Collision Center is in the business of providing superior customer service and quality collision repair that lasts a lifetime. We use state-of-the-art equipment as well as the best refinishing products money can buy. Our office staff is highly trained and certified to provide the best customer service and most comprehensive repair estimates possible. We are so confident in our repair process, we provide a Lifetime Warranty on Workmanship. At Certified Collision Center - "We take your repair Personally"

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car
Mercedes-Benz Elite

Reviews (698)

My Experience

I appreciate the professionalism that certified collision provided for me. The work that they did on my Volkswagen atlas is above and beyond what I expected. I would definitely use them again.

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Repair Quality

Repaired like new!

Customer Service

Returned Clean

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Repair Quality

Customer Service

They are the best!

Returned Clean

My Experience

Excellent workmanship, superior and pleasant staff, highly recommend!

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Already have!

Repair Quality

Customer Service

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Repair Quality

Great customer service from Anthony and Angelika

Customer Service

Returned Clean

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Customer Service

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Repair Quality

Nice job!👍

Customer Service

Nice job!!👍

Returned Clean

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Repair Quality

Despite them not inspecting the tires and the clock not being reset to the correct time upon delivery, the quality of the repairs was great.

Customer Service

The staff were really nice and did a quality job of repairing the car. They did forget to inspect the tires before the car was deemed ready, but I was able to come in and have them look at it free of charge. There is also a lifetime warranty on repairs, which is awesome.

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Returned Clean

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I am upset that my recommended shop who Is in Partnership with Kemper Insurance would not trust Kemper to send payment and forced me to get an additional rental for 5 days. Also that one of your adjusters (Lucas) is a sexist pig blaming a mistake of the shop on a , and I quote, "A woman prepped your original estimate and she knows nothing of vehicles like most women" And 3rd My bumper was marked as repairable and was repaired. However it was not returned as it was recieved. The estimator (who was not a woman) didn't take into consideration that if they removed an item due to a small dent on the left the would not be able to put it back on correctly. Therefore then tried to have me pay out of pocket and blamed me for a previous collision that I did not do. Their communication skills are lacking meaning they don't call back when they say they will and all in all I would never recommend their services to anyone again

Repair Quality

I am upset that my recommended shop who Is in Partnership with Kemper Insurance would not trust Kemper to send payment and forced me to get an additional rental for 5 days. Also that one of your adjusters (Lucas) is a sexist pig blaming a mistake of the shop on a , and I quote, "A woman prepped your original estimate and she knows nothing of vehicles like most women" And 3rd My bumper was marked as repairable and was repaired. However it was not returned as it was recieved. The estimator (who was not a woman) didn't take into consideration that if they removed an item due to a small dent on the left the would not be able to put it back on correctly. Therefore then tried to have me pay out of pocket and blamed me for a previous collision that I did not do. Their communication skills are lacking meaning they don't call back when they say they will and all in all I would never recommend their services to anyone again

Customer Service

I am upset that my recommended shop who Is in Partnership with Kemper Insurance would not trust Kemper to send payment and forced me to get an additional rental for 5 days. Also that one of your adjusters (Lucas) is a sexist pig blaming a mistake of the shop on a , and I quote, "A woman prepped your original estimate and she knows nothing of vehicles like most women" And 3rd My bumper was marked as repairable and was repaired. However it was not returned as it was recieved. The estimator (who was not a woman) didn't take into consideration that if they removed an item due to a small dent on the left the would not be able to put it back on correctly. Therefore then tried to have me pay out of pocket and blamed me for a previous collision that I did not do. Their communication skills are lacking meaning they don't call back when they say they will and all in all I would never recommend their services to anyone again

Returned Clean

My Experience

No.it was leaking gas and had to take it straight back for more repairs

My Experience

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Customer Service

Returned Clean

My Experience

8/24 Had a 9:00 to have the Chip Guard Film replaced Someone from Certified call Ron’s Auto Tint Certified called me and stated that per Ron’s paint needs to dry for 3 weeks and for me to call Show up and No Authorization from Certified Very very frustrated Please call Ron’s Claim 55-70S0-87W01

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Returned Clean

My Experience

What more can I say? Wonderful job! Looks awesome!

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Repair Quality

The work was done professionally and timely.

Customer Service

Everyone was courteous and helpful and very friendly. Made me feel comfortable.

Returned Clean

My Experience

Likely to Recommend

Again mirrors do not , now I have to troubl shoot the problem

Repair Quality

Mirrors are not working with elec toggle

Customer Service

No follow up call , I initiated for follow up, Friday, had med procedure pending

Returned Clean

My Experience

I was extremely pleased with the professionalism and customer service from the moment I called to the great work from the service team. Angelica was very nice and helpful and Anthony is a great Manager and really did everything to make our experience with your company exceptional. The office is beautiful and makes a pleasant environment while being taken care of. I will be recommending this shop to all my family and friends! Thank you

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Repair Quality

Customer Service

I noticed one problem toward the end, the TPWS sensor died the day after I picked up the vehicle. I returned the vehicle on Monday and the problem was corrected with no problem.