Certified Collision Center Lodi
In operation 9 years.
Certified Collision Center is in the business of providing superior customer service and quality collision repair that lasts a lifetime. We use state-of-the-art equipment as well as the best refinishing products money can buy. Our office staff is highly trained and certified to provide the best customer service and most comprehensive repair estimates possible. We are so confident in our repair process, we provide a Lifetime Warranty on Workmanship. At Certified Collision Center - "We take your repair Personally"
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly professional and nice
Customer Service - 5.0/5.0 -
Very professional
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent job the communication, professionalism, curiosity, and the work was amazing
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Repairs on the truck/bumper were complete in 4 days and truck was promised on the 5th day… the fifth day came and there was some delays with the windshield. The weekend came and went and then the 7th and 8th day truck was not complete. On the following Wednesday day 10 I came to inspect and pay for the truck which I was dis pleased with the fit and finish of the lower cowl. It was then removed and replaced and additional damage was done to each fender which required it to go back into the shop for more body and paint work. I had asked that the threshold of the door be touched up since paint was going to be involved and was asked if I would be paying cash. I asked it be done as a favor for the inconvenience for not having my truck for 2 weeks. It was a NO and I was told I could pick it up that Friday. Upon arrival on day 12 I arrived to find the same acceptor and finish and was told that’s the best we can do. Maybe see if the warm weather will warp it correctly. The gap in the bumper I was able to fit the whole key inside and I’m extremely unhappy with the work performed. I did see as well the supplemental expenses for the second under bumper cowl was submitted to the insurance for a change order and the first one was not credited back to the original seller. Seems like a scam. Very unhappy, truck will be back for repairs again and if not fixed properly I will file a grievance with my insurance and take appropriate action.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
It took 9 days to fix my car, I think that was a very long time
My Experience - 5.0/5.0 -
Great customer service and repair work.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Lucas was an amazing customer service advisor
Likely to Recommend - 5.0/5.0 -
I posted on Facebook how we had a great experience with the Certified Collision Center.
Repair Quality - 5.0/5.0 -
Great service. Always kept us informed of what was happening.
Customer Service - 5.0/5.0 -
They were very pleasant.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m satisfied with your work
Customer Service - 5.0/5.0 -
I would recommend you any time
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the consistent communication and updates during the repair process. Thank you for making me feel like a long time valued returning customer, even though this was my first visit.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Again, there was focusing outside, which is perfect done but the interior there is a mess
Repair Quality - 4.0/5.0 -
Again, from outside is perfect job from inside. It’s a messy, big mess that vehicle is brand new and the dust of the paint it stick on the inside leather door cover.
Customer Service - 4.0/5.0 -
The job from exterior is well done the job from interior is Missy the dust of the paint it’s the interior door cover from driver, side and passenger side And it shows clearly when the car park at the sun, direct lights on, or in the nighttime with the light on, did not show when it’s in the shed when the vehicle parked at the shed, nothing perfect, but due to the extreme need of the vehicle, I did not take it back to them For cleaning I am worried they will use some chemical and that will damage the red color in the seats leather seats
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.5/5.0 -
They said my car was done and repaired went to go pick it up and my back seat was still broken so it took another few days for them to fix it and even then it wasn't on like the other seat is wasn't very happy