Certified Collision Center of Riverside

4.9 (1,140reviews)
98%
3040 Adams St,  Riverside,  CA  92504
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Shop AssistantSparkles

In operation 7 years.

Certified Collision Center of Riverside

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
BMW
Cadillac CT6
Corvette C8
GM
GM Electric Vehicles
Hyundai
I-Car
Kia
Lexus Authorized
Nissan
Scion
Subaru
Toyota

Reviews (1,140)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs described as flawless, immaculate, and leaving vehicles looking brand new. Communication was a standout strength, with customers appreciating proactive text, email, and phone updates throughout the repair process, often noting they never had to wonder about their vehicle status. Timeliness was frequently highlighted, with many vehicles completed earlier than expected. Customers also valued the team going above and beyond in handling insurance company challenges on their behalf. A few customers noted minor post-repair issues and occasional delays, though these were largely attributed to insurance companies rather than the shop. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"... up. Great communication during the entire process. The repairs were flawless! If I ever need any body work done, I would definitely be returning to Certified ..." Read more
"... process. Repair completed quicker than estimated and quality of work was excellent. I appreciate their professionalism and communication through this experience." Read more
"Repair quality is impeccable. My car looks like new."
"My car looked like it was never in an accident"
"... time to explain every step of the repair process. Repair completed quicker than estimated and quality of work was excellent. I appreciate their professionalism ..." Read more
"Car looks BEAUTIFUL, was done a week earlier than promised, staff was knowledgeable, patient."
"I picked up my car on May 20 and I had to turn it in on the 21st because he was still having issues."
"Originally I was told that the car will be ready 320. But due to insurance company delays I ended up getting ..." Read more
"The communication was on track, step by step! Via text messages, emails & calls. I was always able to contact SteveAnthony without any delays and always ..." Read more
"The repair shop was very communicative about every step and kept me updated the entire time. My car looked ..." Read more
"I had to call several times"

My Experience

The best overall experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Like always. Incredible customer service

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Repair Quality

Excellent service like always thank you

Customer Service

Returned Clean

Likely to Recommend

I would recommend CCCR to several friends already.

Repair Quality

Customer Service

Customer service at CCCR was top notch. Steve the owner kept me informed step by step. They are very courteous. And seem to care about their customers.

Returned Clean

My Experience

My Experience

The repair shop was very communicative about every step and kept me updated the entire time. My car looked like it just got off the showroom floor when I got it back. Highly recommend this place!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Steve was very helpful with his communication and kept me up to date during the whole process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Jairo was absolutely amazing to work with. He is extremely warm, friendly, knowledgeable and made me feel very important and demonstrated so much care formy BMW. I greatly appreciate his exceptional customer service. He should be rewarded for the incredible work he does!

Likely to Recommend

Absolutely 💯

Repair Quality

Outstanding experience and Jairo was so wonderful to work with.

Customer Service

Exceptional customer service and communication

Returned Clean

My Experience

Incredibly helpful, kind, and took the time to explain every step of the repair process. Repair completed quicker than estimated and quality of work was excellent. I appreciate their professionalism and communication through this experience.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Jairo is very knowledgeable and professional. Didn’t meet the team that did the work on my vehicle but they did a great job. 11 out of 10

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good work

Customer Service

Very nice work

Returned Clean

Likely to Recommend

Wouldnt take my car anywhere else.

Repair Quality

Looks brand new where I got hit and got photo evidence of what happened underneath the bumper.

Customer Service

Jairo was very understanding of my situation and went above and beyond to help me with my needs to get my car repaired. Looks fabulous and saved me a ton of money!

Returned Clean

Likely to Recommend

Repair Quality

Good service

Customer Service

Good and fast

Likely to Recommend

Over all this has been the best experience I’ve had with a collision center. I would definitely recommend to a friend or colleague.

Repair Quality

Although I am very satisfied with the quality of work. I did identify some minor issues that I believe should have been addressed prior to having the vehicle turned over to me. Jairo my service rep had the concerns I pointed out addressed promptly. I did find a few nuances post delivery such as subwoofers enclosures cables not properly connected, subwoofers enclosure bracket had some minor chips and scratches and items not put back where they were originally stored. Maybe not a big deal to some but all in all this is why I cannot justify giving a perfect score in this area.

Customer Service

Customer service is great. Very professional from start to finish.

Returned Clean

Likely to Recommend

Repair Quality

Very happy with the service they kept me updated on my car

Customer Service

Returned Clean

My Experience

Im very happy with the work that got done to my Car. My guy Jairo kept me updated with every step of the way I thank him so much cus I know dealing with these insurance companies aint easy but he got the work done thanks again

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Very good service from starting to end

Customer Service

Returned Clean

My Experience

Great customer service and communication. Excellent repair work on my vehicle

Likely to Recommend

Repair Quality

We are very happy with service done and will be recommending them to friends and family .

Customer Service

Returned Clean