Certified Collision Center of Riverside

4.9 (1,153reviews)
98%
3040 Adams St,  Riverside,  CA  92504
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Shop AssistantSparkles

In operation 7 years.

Certified Collision Center of Riverside

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
BMW
Cadillac CT6
GM
GM Electric Vehicles
Hyundai
I-Car
Kia
Lexus Authorized
Nissan
Scion
Subaru
Toyota

Reviews (1,153)

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Wonderful staff!

Customer Service

Wonderful staff!

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Repair Quality

Great, responsive service from Yasinia. Really appreciated the frequent updates on the repair of my vehicle. Would definitely recommend CCCR to an associate.

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My Experience

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My Experience

My car looks brand new! Antonio was absolutely awesome! He was polite, caring and did a phenomenal job both on my car and by being in communication with me with updates. Everyone there was polite and caring that I came in contact with including the wonderful gentleman that helped me when I picked my car up!

Likely to Recommend

Please see initia comment

Repair Quality

My car looks brand new! Impressed with the work. Antonio was fantastic!!!! He also was amazing with communications and keeping me well informed. I only have positive things to say. Also the gentleman that helped me when I picked up my car was absolutely kind and caring and extremely helpful! Highly recommend them

Customer Service

Please see previous comments

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Customer service was excellent! They took care of my concerns. Antonio Paulino was a great to work with and earned my trust 100%

Customer Service

Great customer service

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My Experience

I was so bummed about my car but the staff at CCCR were the very best. Yesenia was empathetic to my situation and explained the entire process from start to finish during my initial phone call. She kept me updated every step of the way so I was never in the dark. I don’t like having my car damaged BUT the bright side was CCCR. I never had to wonder or worry about the status of my car. Dealing with them was an awesome experience! Well done CCCR staff!!! Well done!!! And my car looks brand new again too!!! Thanks much!!!

Likely to Recommend

I will 100% refer friends to Certified Collision Center of Riverside. Zero complaints!

Repair Quality

Customer Service

Yesenia explained the entire process to me during my first phone call. Her explaining things to me is what made me choose Certified Collision Center of Riverside.

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My Experience

Thank you for the great work!

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Very good

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Very nice

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My Experience

Steve was excellent. He made the entire experience very pleasant. Above and beyond! Thanks you!

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Steve was terrific

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took time to get an estimate then after 2 weeks i learned that you are not qualified to fix my Porsche. Wasted time on waiting.

Customer Service

after waiting two weeks i was told your shop can’t even fix my Porsche because they you can’t get a part or not authorized to get certain porsche parts. I don’t know why my insurance company recommended your place when you are a BMW shop. Wasted my time.

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Likely to Recommend

Steve is absolutely amazing! He kept me informed every step of the way, so I always knew exactly what was going on. His professionalism and communication made the entire process smooth and stress-free. I would highly recommend him!”

Repair Quality

Steve is absolutely amazing! He kept me informed every step of the way, so I always knew exactly what was going on. His professionalism and communication made the entire process smooth and stress-free. I would highly recommend them.

Customer Service

Steve is absolutely amazing! He kept me informed every step of the way, so I always knew exactly what was going on. His professionalism and communication made the entire process smooth and stress-free. I would highly recommend him!”

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Likely to Recommend

I would recommend BMW Collision to ANYONE within driving or towing distance. Very worth the extra miles to have it done right.

Repair Quality

Steve Villanueva is a treasure for all who find their vehicles damaged. He is knowledgeable, honest, kind, dependable and caring. Rare traits to find today. 👍 he was a blessing as I navigated my accident and recovery in Riverside on my way to Orange County. BMW Collision should reward him for his great service for us all, because I am confidant he treats everyone like he took care of my vehicle and accident.

Customer Service

See #1

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My Experience

Communication and status on vehicle progress and completion was excellent! Car looks amazing!

Likely to Recommend

Repair Quality

Extremely satisfied with the communication/ updates as well as the walkthrough of the repair job warranty on the paints!

Customer Service

Loved the communication and updates

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Repair Quality

Amazing experience, Yasenia deserve yhr best customer service support, she was updating me more than one time a day she is great

Customer Service