Certified Collision Repair Center, Inc.

5.0 (373reviews)

100%

(904) 783-1140

1030 Cassat Avenue, Jacksonville, FL 32205

100%

1030 Cassat Avenue
Jacksonville, FL 32205

Get Directions Website Email

About Certified Collision Repair Center, Inc.

1030 Cassat Avenue
Jacksonville, FL 32205

Get Directions Website Email

In operation 62 years, 44 years at this location.

We are family owned and operated. Our business was founded in 1964 and we have continued to be blessed with loyal customers. We are a third generation business and hope to continue for years to come. We have the best crew in the southeast United States. We care about the quality of the repair of your vehicle. Our body technicians and painters have decades of experience. We accept most insurance claims. Just bring us your insurance estimate and we will follow-up with the insurance company to make sure your car is repaired to pre-collision condition.

Services

Free Estimates
Insurance Company Assistance
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (373)

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Newest
Rating

370 Customers Rated

5 Stars

96.2% Complete

(359)
4 Stars

1.9% Complete

(7)
3 Stars

0.3% Complete

(1)
2 Stars

0.5% Complete

(2)
1 Star

0.3% Complete

(1)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or factory-condition after service. The friendly, welcoming, and family-oriented atmosphere was frequently highlighted, along with staff being knowledgeable, professional, and accommodating. Repair work was widely commended for paint matching, structural precision, and attention to detail. Timeliness was a strong point, with vehicles often completed on or ahead of schedule. Customers appreciated proactive communication and regular progress updates throughout the repair process. Vehicle cleanliness upon return was a recurring positive, with many cars returned spotless and detailed. A few customers noted isolated concerns such as paint overspray on interiors and short-tempered interactions, reflecting areas customers felt could be refined.

Select to learn more

Service Quality
Timeliness
Communication

"... Collision Repair highly enough! After my accident, they completely restored my vehicle to factory condition. The team provided a clear, upfront estimate, worked ..." Read more

"... competent and completed the repairs in a timely fashion. You can not tell anything ever happened. I would recommend them highly." Read more

"... interior, white exterior. The interior of my car and interior windshield had white paint over spray on it. My gas tank cover was stuck and I had to pry it ..." Read more

"We were extremely pleased with the work that was done on the car, especially how clean and how nice the car looked ..." Read more

"Very professional excellent job done. The type of people you want to come back to"

"Actually, a day earlier than they estimated."

"Certified Collision always gives accurate completion dates."

"Car was repaired beautifully and in a timely manner."

"... nice and family atmosphere. Great communication and did amazing work within a week" Read more

"Only one delay, due to poor quality replacement part."

"Good friendly people. Kept me updated on progress and time lines. Great work! Looks like new."

"Very responsive, and always had open communication."

"They were great. Very nice and family atmosphere. Great communication and did amazing work within a week"

"Customer service was kind and understanding. Explained things well."

"Kind of short tempered, tends to forget the old adage the customer is always right. No one wants to be ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... Collision Repair highly enough! After my accident, they completely restored my vehicle to factory condition. The team provided a clear, upfront estimate, worked ..." Read more

"... competent and completed the repairs in a timely fashion. You can not tell anything ever happened. I would recommend them highly." Read more

"... interior, white exterior. The interior of my car and interior windshield had white paint over spray on it. My gas tank cover was stuck and I had to pry it ..." Read more

"We were extremely pleased with the work that was done on the car, especially how clean and how nice the car looked ..." Read more

"Very professional excellent job done. The type of people you want to come back to"

"Actually, a day earlier than they estimated."

"Certified Collision always gives accurate completion dates."

"Car was repaired beautifully and in a timely manner."

"... nice and family atmosphere. Great communication and did amazing work within a week" Read more

"Only one delay, due to poor quality replacement part."

"Good friendly people. Kept me updated on progress and time lines. Great work! Looks like new."

"Very responsive, and always had open communication."

"They were great. Very nice and family atmosphere. Great communication and did amazing work within a week"

"Customer service was kind and understanding. Explained things well."

"Kind of short tempered, tends to forget the old adage the customer is always right. No one wants to be ..." Read more

Ashley (Toyota owner) reviewed 8/19/26

Wilton (Chevrolet owner) reviewed 8/18/26

Great service, friendly people. Wouldn’t take my business anywhere else

Samuel (Toyota owner) reviewed 8/17/26

They made the whole process really easy! Lady at the front desk was awesome. Certified Collision did great work and they were super quick.

Bonnie (Honda owner) reviewed 8/14/26

I did, they just didn’t take their insurance

They did great work, so popular that I would have been in a rental car for 10 days getting on the repair schedule. The repaired my car. Missed one thing, they contacted State Farm and it was paid. But, they did go the extra mile and did attempt to have State Farm waive my deductible. I did refer a friend there and they do no accept GEICO.

They missed the headlight, but they resolved it. My dad missed that! If your insurance is accepted, I would recommend them 10+

Carol (Honda owner) reviewed 7/23/26

Car was repaired beautifully and in a timely manner.

Customer service was kind and understanding. Explained things well.

Rose (Toyota owner) reviewed 7/17/26

I will recommend them to my family friends and anyone who listen to me. It’s rare that you get a company this day and age that has great customer service. They do excellent work and they care about you as a customer.

They did an excellent job, their professional they’re wonderful people to deal with

Great customer service dealing with Miss Debbie is wonderful

Lisa (Mazda owner) reviewed 6/29/26

I am very pleased with the work, I would recommend to my friends and family. I already sent them pictures of the work

They were efficient and very through in their work I have no problems with what was done, their staff was very friendly and sweet as well

Very sweet and friendly staff

Shirley (Toyota owner) reviewed 6/8/26

Daniela (Volkswagen owner) reviewed 6/4/26

I cannot recommend Certified Collision Repair highly enough! After my accident, they completely restored my vehicle to factory condition. The team provided a clear, upfront estimate, worked seamlessly with my insurance, and finished the repairs right on schedule. Professional, communicative, and flawless work. 10/10!

Arthur (Ford owner) reviewed 6/1/26

Like I said “good people “

Good friendly people. Kept me updated on progress and time lines. Great work! Looks like new.

Responded to all my inquiries

Santresse (Jeep owner) reviewed 5/18/26

Larry (Lexus owner) reviewed 5/11/26

They Did An Amazing Job On The Repairs On My LC 500

Jeannie (Ford owner) reviewed 5/4/26

Sherri (Honda owner) reviewed 4/20/26

Customer service was excellent!!

Couldn’t be more satisfied.

Gordana (Toyota owner) reviewed 4/20/26

Shari (Ford owner) reviewed 4/9/26

Reed (Porsche owner) reviewed 4/9/26

The work was excellent.

Everyone was very nice and my calls were returned promptly.

Rob (Honda owner) reviewed 3/30/26

Excellent staff. Quality work. easy process.

Jerusha (Ford owner) reviewed 3/30/26

Very professional & knowledgeable,courteous.

Excellent

Travis (Chevrolet owner) reviewed 3/24/26

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The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Certified Collision Repair Center, Inc.

About Certified Collision Repair Center, Inc.

Reviews (373)

370 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean