Caliber - Jacksonville Fl - Downtown
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The staff were very very nice keep up the great job I really appreciate your service
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Just took longer to complete the repairs than I had expected, but was kept updated on status
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great experience from start to finish. Exceptional workmanship
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I kept informed on the progress of repairs being made throughout the entire process. Great staff.
Customer Service - 5.0/5.0 -
Excellent
My Experience - 5.0/5.0 -
Thank you so much, Heather for everything! Thank you for keeping me informed and up-to-date on the whole process. The truck looks amazing. You guys did a great job! Highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Exceptional service I was completely satisfied.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The only thing that slowed it down was waiting a month to get the part. Outside of that, everything went smoothly.
Likely to Recommend - 4.0/5.0 -
It took a month before the part came in
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My experience was excellent; the service and communication were very good. I am very grateful, especially to Mr. Jose—he was very kind and provided great service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Brittany at Caliber Collision provided truly exceptional customer service from start to finish. She was professional, friendly, and kept me informed throughout the entire repair process. She took the time to answer all of my questions, communicated clearly, and made what could have been a stressful experience smooth and worry-free. Her attention to detail, responsiveness, and genuine care for her customers really stood out. It’s rare to receive this level of service, and Brittany exceeded my expectations in every way. She is a tremendous asset to Caliber Collision, and I sincerely appreciate everything she did. I would absolutely recommend Caliber Collision to friends and family because of the outstanding experience Brittany provided. Thank you for going above and beyond!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very communicative staff. Did an amazing job on my 4Runner. Jose worked amazingly fast and was VERY knowledgeable. I am VERY pleased with their service!