Caliber - Jacksonville Fl - Nas

4.9 (5,794reviews)
98%
7208 Golden Wings Rd,  Jacksonville,  FL  32244
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In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (5,794)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professional staff, and excellent communication throughout the repair process. Many highlight that vehicles were completed ahead of schedule, with repairs described as flawless, looking brand new, and exceeding expectations. The team is frequently commended for keeping customers informed every step of the way via texts, calls, and in-person updates. Front desk staff are noted for being welcoming, courteous, and helpful. A few customers mentioned minor concerns such as residual paint marks, glass left in the vehicle, or parts not fully addressed as discussed - areas customers feel could be refined. Overall, the vast majority of reviewers express high satisfaction and enthusiastically recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"The repairs on my vehicle were done quickly and the quality of the work was excellent. My car looked just as good as it did before the accident—maybe even ..." Read more
"... never left wondering about the status of my vehicle. The quality of the repair itself is outstanding. The paint match is flawless, and the car looks exactly ..." Read more
"... everything clearly and made the whole process easy. The repair was done efficiently, and my car is running better than before. I truly appreciate the quality ..." Read more
"Amazing service! The team did an excellent job fixing my car — fast, professional, and truly reliable. They kept me updated throughout the ..." Read more
"I am very impressed with the customer service and quality of work from Caliber Collision!! The team was very kind, honest and professional. They got my repairs ..." Read more
"... told my car would take almost two weeks complete. It was completed in half the time. Im beyond happy with the repairs and service received." Read more
"Very respectable and responsive. Time frame was less than estimated. Very pleased with the quality of work."
"Repairs completed ahead of schedule. Love the text message updates!!"
"Truck looks like new and repaired ahead of schedule. Thank you!"
"Muy agradecido por su labor recibí mi auto antes de tiempo lo mejor de lo mejor"
"... kept me informed throughout the entire process with daily text messages and voicemail updates. The communication was excellent, and I always knew what was happening ..." Read more
"... the time I dropped my car off until I picked it up, they communicated with me throughout the entire process of my truck's repair. Smiles and a friendly welcome ..." Read more
"... was a very good experience from the very beginning. The communication digitally throughout the process was great. Customer service was amazing. Definitely if ..." Read more
"... brought our truck in we were met with professionals. They took care of us and kept us up to speed on what was happening. They treated us like it was their ..." Read more
"... honest and only order and repair what is needed. They also keep you informed daily on the progress of the repairs." Read more

My Experience

The whole caliber collision team was great. I received constant updates on the status of my vehicle.

My Experience

Great job on the repairs. Thank you for staying in touch throughout the process. Your tech was not intrusive and easy to use, unlike the insurance company’s .

My Experience

Quick and easy to understand explanation of the process and extremely friendly, made me feel assured of my vehicle being in their care

Likely to Recommend

Repair Quality

Excellent service to my car and me, very friendly all around from start to finish, all issues fixed perfectly

Customer Service

Very friendly

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Overall, an amazing experience! Mr. Boatright and his team did an incredible job repairing my car. They were professional and very communicative throughout the whole process. I am very satisfied with the work they put into fixing my car and would recommend them to anyone in need of repairs.

Likely to Recommend

Repair Quality

Very satisfied. Management and team was lovely to work with. Communication was on point and very helpful throughout the whole process. Car came out very good, looks brand new, like it was never in an accident.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Yall were amazing!

My Experience

Excellent job performance by your technicians. Thank you for your service and expertise.

My Experience

Service was quick and done well. Badges after repaint were peeling from side when picked up.

Likely to Recommend

Repair Quality

So far everything seems pretty good, but there are a few places you can see the repaint line and there was glass left in the 3rd row and back floor from the shattered back window.

Customer Service

I appreciated all the updates and mostly everyone was very nice in person.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would highly recommend

Repair Quality

The work was done to my full expectation. Excellent work.

Customer Service

coul not ask for a better customer service rep?

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very warm professional

Likely to Recommend

Repair Quality

Everything went smoothly.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for the amazing work you did on my vehicle and how quickly it was completed. I also appreciate the updates throughout the process.

Likely to Recommend

Repair Quality

Excellent work done on my vehicle

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Thisblocation always do a great job with service, coustomer service and keeping me update with the status of my vehicle as well as communication. Forest is the man and the staff are amazing !

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

very easy to work with

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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