Caliber - Jacksonville Fl - Atlantic

4.8 (5,295reviews)
96%
8318 Atlantic Blvd,  Jacksonville,  FL  32211
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In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Reviews (5,295)

Customers say
Overall Customer Satisfaction
Customers consistently praised Caliber Collision for outstanding service quality, with many noting that repaired vehicles looked brand new upon return. The repair team frequently exceeded expectations by completing work ahead of schedule, sometimes days or even weeks early. Communication was a standout strength, with customers appreciating daily text updates, proactive phone calls, and thorough explanations throughout the repair process. Staff were widely described as professional, friendly, and genuinely caring. Several customers highlighted the added touch of vehicles being cleaned inside and out. A small number of customers noted areas for improvement, including occasional delays, incomplete repairs requiring return visits, and inconsistent front-desk interactions, as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... took about a month, but I picked it up yesterday and I am very highly satisfied with their work. They did everything right, and fixed more than they ..." Read more
"... throughout the entire process, which I really appreciated. The quality of the repairs was excellent, and my car looks amazing! Im very happy with how everything turned out and ..." Read more
"... did a wonderful job repairing my daughters vehicle. I could not tell there had been any damage done at all. This is my second time using Caliber Collision for ..." Read more
"... The personnel. were extremely kind and helpful. And my car looks and rides like it was never in an accident. I will highly recommend this company to anyone who ..." Read more
"So theres a few things. 1. My hood is not flush Im having trouble closing it at times! 2. My left headlight got water inside and it never ..." Read more
"I received an email from them almost every day. My vehicle was ready a week earlier than promised."
"Vehicle repairs were completed one day ahead of the promised date, and they were flexible with the pickup due to personal ..." Read more
"... had a wonderful experience with Caliber Collision. My repair was completed much faster than I expected, and everyone I interacted with was extremely kind, ..." Read more
"Before. 1 Day before the expected time!"
"Changed date of completion 3or4 times"
"Total communication with the customer from beginning to end"
"... did an excellent job on my vehicle and I was really impressed with the way they kept me updated every day" Read more
"... experience with Caliber! Their customer service was great, the consistent updates on the repair status of my vehicle were very helpful and they did a good job on my vehicle" Read more
"... not have to interact with the team that much but every interaction that i did have was professional and pleasant. Im happy I chose caliber for my repair." Read more

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

5 stars! 10 out of 10 would recommend!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I forget the lady at the front desk, but she was very kind and courteous and Apollo was amazing. He explained everything to me in the beginning and took me through everything when I picked up the card. Today was a very good experience considering it was because of an accident.

Likely to Recommend

Repair Quality

The staff was amazing Apollo explained everything very well and the lady at the front desk was amazing when I received my car back it looked as good as new thank you

Customer Service

The staff was amazing my car looks brand new

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team at Caliber Collision is exceptional! From start to finish they provided excellent customer service. They kept me informed every step of the way and walked me through all repairs when I picked up my car. They were very detailed and work performed on my car was outstanding! I highly recommend anyone needing car repairs done to visit Caliber Collision. You won’t be disappointed!

Likely to Recommend

Repair Quality

The best of the best! The team was amazing, the work performed was outstanding and the customer service was outstanding! I was informed every step of the way and every detail was explained from start to finish. I highly recommend this shop is you need auto repairs done!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Robert Rodriguez was very helpful. Kept me informed throughout the repair process.

Likely to Recommend

Repair Quality

I was truly satisfied

Customer Service

Very satisfied. Staff very professional

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I’m extremely satisfied with my experience at Caliber Collision. My vehicle came back looking absolutely spectacular—honestly, it looks like it just came off the showroom floor. The repair work was excellent, and the attention to detail really stood out. The team did an amazing job bringing my vehicle back to its original condition. I truly appreciate the professionalism, quality of work, and care they put into my vehicle. Thank you to everyone at Caliber Collision for a job well done!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I am extremely satisfied with the repairs to my car. It looks GREAT!. You do above and beyond quality work.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Great work!

Customer Service

Very good!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Would trust them with the rest of my vehicles too!

Repair Quality

Repair was top notch. Love the quality.

Customer Service

Helen was my advisor. She did a phenomenal job making sure I knew where the repair was with every step of the way and coordinating it with my schedule.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Helen was so incredibly helpful! My car is beautiful and even cleaned. I am so happy and would come here for everything. Especially to Helen!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Was treated very well and recommend them to any one needing body work.

Customer Service

Very courtious.

Kept me Informed?

Yes

Ready on Time?

Yes

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