Caliber - Jacksonville Fl - Atlantic

4.9 (5,247reviews)
97%
8318 Atlantic Blvd,  Jacksonville,  FL  32211

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (5,247)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many noting that repairs were completed to an exceptionally high standard, often leaving vehicles looking brand new. The team received high marks for proactive and transparent communication, including daily text updates, phone calls, and emails throughout the repair process. Timeliness was a standout strength, with numerous customers reporting their vehicles were completed ahead of the promised date. The welcoming, family-oriented atmosphere and staff professionalism were frequently highlighted as key differentiators. A small number of customers noted areas for improvement, including occasional delays, isolated front desk interactions, and a few repair quality concerns, all of which were mentioned directly in their feedback.
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"... couldnt be happier with the body repair done on my car! The work was flawless, and my car looks brand new again. What impressed me the most was how quick the turnaround ..." Read more
"... did a wonderful job repairing my daughters vehicle. I could not tell there had been any damage done at all. This is my second time using Caliber Collision for ..." Read more
"... The personnel. were extremely kind and helpful. And my car looks and rides like it was never in an accident. I will highly recommend this company to anyone who ..." Read more
"Caliber was amazing from start to finish. They were knowledgeable, efficient, courteous and professional while also being respectful of our time and needs. They made a difficult time so much better ..." Read more
"... Caliper team was great all the way thru the process, repair done well and on time, customer service was great and the team kept me informed all the way thru the ..." Read more
"My vehicle was ready a week earlier than promised."
"Before. 1 Day before the expected time!"
"... we reviewed the damage, to the daily updates, to them finished the work sooner than anticipated, and then picking it up with it looking brand new ..." Read more
"Was ready 2 days early. Saved me 2 days of car rental."
"... had a wonderful experience with Caliber Collision. My repair was completed much faster than I expected, and everyone I interacted with was extremely kind, ..." Read more
"Total communication with the customer from beginning to end"
"... did an excellent job on my vehicle and I was really impressed with the way they kept me updated every day" Read more
"... with Caliber! Their customer service was great, the consistent updates on the repair status of my vehicle were very helpful and they did a good job on my vehicle" Read more
"The text update system caliber has is great and this repair went through insurance so I did not ..." Read more
"Excellent service, high quality work, quick to address questions via text and via phone, returned calls timely, texted updates on timelines and service throughout ..." Read more

Likely to Recommend

Repair Quality

The repair quality was amazing. I’ve used Caliber in the past, and they will always be my go-to. The reason for the 9 is because we had to remove the fuse for the back windshield wiper, as it would not stop running on its own. Overall, I’m very happy with the repair and the service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Altho it took longer than I anticipated, it was a good job done.

Customer Service

Likely to Recommend

Repair Quality

Great service!!! Paolo was the best and very helpful throughout this process

Customer Service

Great

Returned Clean

My Experience

Well satisfied with service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fantastic! My truck looks brand new again and they gave it back cleaner than I dropped it off. The service was faster than I was expecting and the staff is very pleasant and stays in communication about the status of the work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I had a wonderful experience with Caliber Collision after my accident. From start to finish, everyone was so friendly, professional, and helpful. They made what could have been a very stressful situation feel easy and manageable. My car was repaired quickly, and I was kept updated throughout the entire process, which I really appreciated. The quality of the repairs was excellent, and my car looks amazing! I’m very happy with how everything turned out and truly appreciate the great customer service.

My Experience

I brought my car in for Servicing. Was very intentional on what repairs were going to be needed and I was kept impressed every step of the way doing the repairs the text messages were very insightful and gave me a clear picture of the completion of my truck being repaired and painted. I was very excited when I got the call and said my truck was ready such a short time. After picking up my truck I felt connected back to society and my family and my Ram truck

My Experience

The staff was great, the repairs done perfect. I was wowed by the way they cleaned my car inside and out too!

Likely to Recommend

Repair Quality

Repair was very good

Customer Service

The staff were pleasant starting with the front desk along with Jordan keeping in touch regarding repairs

Returned Clean

My Experience

They are professional and they did excellent job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The updates via text were very helpful! Also, the staff was very nice to work with. I will certainly return should I need my car repaired again.

Likely to Recommend

Repair Quality

It was very seamless working Caliber Collion on my car repair. The updates via text was a huge bonus!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

So happy with the repairs on my Miata! They even got the soul red crystal metallic paint perfect. Staff was friendly and repairs were completed before original deadline

Customer Service

My Experience

My Experience

They did a great job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Fast quality service. Highly recommended.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

So there’s a few things. 1. My hood is not flush I’m having trouble closing it at times! 2. My left headlight got water inside and it never was like that. 3. My Scatpack logo got put on the wrong side of the grille.

Customer Service

My Experience

What a great experience! They are professional, courteous, quick and they explain the process to you. They back all that up with a lifetime guarantee. You can’t get any better!!!

Likely to Recommend

Repair Quality

Quality work, professional, great communication and they were quick to get me back on the road.

Customer Service

Super friendly and very professional

Likely to Recommend

I will tell everyone I know needing auto body services!!!

Repair Quality

Great professional service!!!

Customer Service

Very satisfied!!!