Gerber Collision & Glass - Orange Park/Park Ave

4.9 (4,541reviews)
99%
629 Park Ave,  Orange Park,  FL  32073

In operation 81 years, 14 years at this location.

Gerber Collision & Glass - Orange Park/Park Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (4,541)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, excellent communication, and impressive timeliness. Many highlighted the high caliber of repairs, with vehicles returned looking brand new, and paint matching described as flawless. Regular text and email updates throughout the repair process were frequently commended, with customers appreciating being kept informed at every stage. A notable number of vehicles were completed ahead of schedule, which customers found especially impressive. A small number of customers noted minor concerns such as misaligned trim or loose clips upon pickup, though these were generally resolved promptly. Overall, the vast majority of customers expressed strong satisfaction and indicated they would return and recommend the shop to others.
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"... with communication on when it would be completed and they did a great job and did it ahead of time so I got my car picked up earlier. I would highly ..." Read more
"perfect match and looks brand new like no damage ever happened! quick turnaround and amazing finish"
"... & Glass for any auto repairs. I'm happy with the customer service and quality workmanship!" Read more
"Gerber has done some work on a couple of my vehicles. They both came back looking like brand new. They constantly keep you up-to-date on where your ..." Read more
"Gerber was excellent. They got my car right in. I got it back quicker than expected in OEM condition. I highly recommend!"
"... pricing than other sites and were very organized. Kept me in the loop with communication on when it would be completed and they did a great job and did it ahead of time ..." Read more
"Regular communication by text let me know the status of repairs to my vehicle. Ready 1 week before estimated completion ..." Read more
"... vehicles. They both came back looking like brand new. They constantly keep you up-to-date on where your vehicle is. I would recommend to any of my family or friends" Read more
"Definitely highly recommend this location for service. Quick repairs and communication was top notch"
"communication is the best ive experienced!"

My Experience

Communication was great with every person I came in contact with. The people are wonderful to work with. My experience was great!

Likely to Recommend

Repair Quality

Gerber Collision was great on their communication. They continuously kept me informed on the progress.

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Missy and Tim are AWESOME!!! They deserve a bonus or something, spectacular customer service!!

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Customer Service

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Repair Quality

Good place.

Customer Service

Returned Clean

My Experience

Got car back in 2 days and could Not even tell there was anything wrong with it. Perfect

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Repair Quality

Absolutely outstanding. Two days and our vehicle was back and look new. Done a remarkable job

Customer Service

Phenomenal

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Repair Quality

Customer Service

My Experience

My Experience

Thank you so much, from the front desk lady to my assigned POC, extreamly profesional, above and beyond support and customer experience and work quality 5 stars Thank You

Likely to Recommend

I already have recommended several customers

Repair Quality

Very profesional and friendly, strong follow up and follow through. thank you

Customer Service

Returned Clean

My Experience

Thank you!!!! Fantastic job!!! Looks great and I appreciate getting her back so nice and clean. Thank you all for making a horrible situation effortless. She looks brand new.

Likely to Recommend

In fact I made a Facebook post about how good they are.

Repair Quality

Fabulous work and entire staff do nice and helpful. They made a horrible time in my life bearable. My car was fixed and beautiful again. A+ ,!!!!!!

Customer Service

Fabulous service. So patient and professional. Loved my new bumper!!!!

Returned Clean

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Repair Quality

The work they did on my car is fantastic.

Customer Service

They were very friendly and easy to get along with. Tim is the best though.

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The staff was pleasant and knowledgeable

Repair Quality

Great job, and got it back a day early. Friendly staff, especially the lady in the back.

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My Experience

My Experience

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My Experience

Great job and communication I’m glad I picked y’all to repair will definitely be recommending gerber in the future

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Repair Quality

Customer Service

My Experience

Efficient service. Looks great!

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Tim was very kind, informative and overall just great to work with.

Customer Service

Tim made the customer experience very enjoyable

Returned Clean

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Repair Quality

Customer Service

Returned Clean