Caliber - Orange Park

4.9 (2,345reviews)
97%
910 Blanding Blvd,  Orange Park,  FL  32065

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,345)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, including regular text updates and thorough explanations throughout the repair process. Timeliness was a standout strength, with numerous customers reporting their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and willingness to go above and beyond were frequently highlighted. A few customers noted areas for improvement, including unresolved mechanical issues post-repair, paint mismatches, and interior cleanliness concerns, as well as occasional lapses in follow-up communication. Overall, the vast majority of customers expressed strong satisfaction and indicated they would return and recommend the shop to others.
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"Job was great car was as good as new and repair went quickly great customer service and clear communication"
"Caliber Collision, provides excellent service and workmanship. I was treated professionally and with courtesy. I ..." Read more
"... outside of my dealership new car but Im so glad I did. They were honest, efficient, kind and knowledgeable; 1010." Read more
"Wrong paint matching, bubbles on the clear number guard, Quality Assurance was missing on this repair."
"outstanding issues remain. body work was good but electrical sensing issues remain."
"My vehicle was ready 5 days sooner than estimated!"
"We picked up the car a week earlier than we thought!"
"My vehicle was finished very quickly. I picked it up four days earlier than expected."
"Staff very knowledgeable and customer friendly.. estimated date of finished repairs was 2-25, finished 2-17, 9 days of estimate👍"
"Well the work was great waited a little longer than id have liked but I did have a rental so it wasnt to bad. Overall im happy."
"Really great communication, set realistic and honest expectations, delivered faster than expected. Fantastic job."
"Communication was excellent and very respectful. It was a great experience and the service advisor ..." Read more
"... and front desk told us car would be ready on wed.. call when you say you will and save us a trip there" Read more
"... following day. Submitted authorization electronically and provided frequent status updates via text. I appreciate technology and being able to know things were proceeding without ..." Read more

My Experience

Friendly staff and answers all questions.

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Customer Service

My Experience

My car took a little longer than the initial estimate but I was very pleased with the results when I picked it up. They did a great job and communicated every step of the way.

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Repair Quality

My car was involved in a rear end and caliber took great care of my vehicle. It was delayed to be completed but the communication was great and I'm happy with the service.

Customer Service

Returned Clean

My Experience

Aaron did an excellent job communicating and making sure the work for completed. Thank you.

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Repair Quality

Customer Service

My Experience

Get serve! Aaron did an amazing job communicating with us and updating us on our car.

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My Experience

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My Experience

The process was easy and convenient. The repair was quicker than expected. My car looks brand new. Very satisfied. Angel was awesome. He kept me updated the entire process.

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Repair Quality

My repair was great. Better than expected. Angel was the best. He kept me updated and was great to work with.

Customer Service

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Repair Quality

They were very good about communicating the progress of the car. The car was done before estimated date and looks great.

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Returned Clean

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Everything was so smooth!

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i was over charged by $500. and I am still waiting for a refund

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Repair Quality

It went great

Customer Service

Good

My Experience

Everyone was awesome and made the process smoothe.

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Very satisfied

Repair Quality

Mt only complaint is the leather binding on my gear shift was frayed & split when they returned my car to me & it wasn't like that when I brought it in. Repairs to body look great

Customer Service

Returned Clean

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Repair Quality

Color matched perfectly and all issues were fixed in a timely manor. And great customer support.

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Customer Service

My Experience

The rear bumper guards are peeling. Not a glued on properly. Very poor. Not happy, not satisfied at all.

My Experience

Thank you. Great job

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Customer Service

Returned Clean

My Experience

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Repair Quality

Good service.weekly updates

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Repair Quality

Excellent service, prompt estimate, approval and repair. Coordination with rental company appreciated.

Customer Service

Returned Clean

My Experience

Very professional and they went above and beyond expectations..