Caliber - Jacksonville FL - SW

4.8 (2,019reviews)
97%
6531 Blanding Blvd,  Jacksonville,  FL  32244
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In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (2,019)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new or showed no trace of prior damage. The team receives high marks for professionalism, friendliness, and attentiveness throughout the repair process. Communication stands out as a major strength, with frequent text updates keeping customers informed at every stage. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned minor concerns such as interior cleanliness, paint alignment, or incomplete finishing details, reflecting areas where customers felt extra attention could elevate the experience further.
AI-Generated from reviews written in the last 12 months
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"Repairs look amazing and the overall experience was wonderful. The staff explained the entire process and kept ..." Read more
"They restored my car, earlier than expected and a job well done. They have also good customer service and relationships ..." Read more
"Im very happy and satisfied with the way the took care of my car. My jeep looked brand new!"
"The repair work was top notch and seamless that It looks like there was never any damage."
"Like I said, everything was all centered And there were Screws, around the inner wheel , well , that Weren't completely ..." Read more
"Their service was awesome.only took a week for them to fix my truck. Other shops wanted a month to fix it"
"It was ready early!"
"... process I was kept informed each step, and to my joy my car was completed and I picked it up even a day early. I am grateful for the kindness and professionalism" Read more
"The car was not ready at all but the manager said it's ready"
"Im fond of the text updates and very happy my car was ready 4 days ahead of time"
"Comunication was great, always kept me informed and updated. The job was done just on time and was very neat. Excellent"
"Never had to call, they updated me every step of the way"
"I received texts every time there was an update"
"But text messaging system was 2 days delayed and I had to call to find out if my car was ready and got a ..." Read more

My Experience

My Experience

Thomas is great! This is the second time this year we have had to file an insurance claim (through no fault of our own) but the service here is always top notch!!!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Gio and team got me back on the road in no time, and they were very professional

Likely to Recommend

Repair Quality

Couldn’t be more satisfied. Would have given a 10 but you know the old saying there’s always room for improvement.

Customer Service

See previous comment.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The team, the work, the whole experience was great!! Especially Tomas, the girl at the front desk, the manager, everyone was great!

Customer Service

Everyone went above and beyond!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Thank you for your support and kindness

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team did an amazing job. She looks as good as she did before the accident and the team provided amazing communication.

My Experience

My Experience

Tomas and the receptionist were pleasent and attentive tobmy needs regarding my vehicle. Thanks for all you have done to make this experience great. I will tell all my friends to patronize your location and any near them for services with a smile. You company has done great work. I am satisfied.

Likely to Recommend

Repair Quality

Nice job fixing the car, there was a section mixed that was supposed to be fixed.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Loved everything. It was a great job done on my car! Very professional quick and assertive with communication. Great job done by Mr. Tomas and his team!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thsnk you for such a good repair. Tomas was very helpful and a good communicator while the truck was in the shop. A very good experience.

Likely to Recommend

Would recommend

Repair Quality

They done a nice job, keep me updated on repair and everybody was a pleasure thanks

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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