Classic Collision Oak Hill

4.9 (380reviews)
97%
8110 103rd Street,  Jacksonville,  FL  32210

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Jacksonville, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (380)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs that restore vehicles to like-new condition, with many noting that damage was completely undetectable after service. The front office staff and technicians are frequently highlighted for their professionalism, friendliness, and genuine care. Proactive communication through calls and texts kept customers well-informed throughout the repair process. Timeliness is a strong point, with numerous repairs completed ahead of schedule. Customers also appreciate the seamless handling of insurance coordination and rental arrangements. A few customers noted areas for improvement directly from their comments, including occasional delays due to parts availability, missed scratches during repairs, and isolated concerns around accountability and follow-up on post-repair issues. Overall, the vast majority of customers express high satisfaction and willingness to return and recommend the shop.
Select to learn more
"The service was exceptional and the quality exceeded my expectations. The customer service is top tier and they communicate throughout the whole ..." Read more
"... answered all my questions and addressed al my concerns. My vehículo looks brand new like nothing ever happened. Thank you so much Classic Collision." Read more
"The repair quality was fantastic. Cant even tell the car was in a car accident. Thank you!"
"... originally promised The new bumper fits perfectly, and the paint match is excellent—you can't even tell the vehicle was ever damaged. Their attention to detail and quality ..." Read more
"Highly satisfied! Everyone was super helpful and professional from the staff at the front desk to the technicians ..." Read more
"They were fast! 1 day estimate. Next day repair completed . Rental easy to get and returned. I am hard of hearing ..." Read more
"... throughout the repair, answered all of my questions, and completed the work earlier than originally promised The new bumper fits perfectly, and the paint match is excellent—you ..." Read more
"It was ready days before I expected it be, great timing!"
"My service was extremely quick and efficient! Everything was replaced and done in the same day!! Everything was ..." Read more
"... and they communicate throughout the whole process. My Suv was repaired within days, did not take long at all. I will definitely come back to Classic Collision ..." Read more
"... SERVICES. THEY COMMUNICATED WITH ME VERY WELL AND I RECEIVED DAILY UPDATES ABOUT MY VEHICLE!! IF I EVER NEED SERVICES AGAIN I WOULD ABSOLUTELY BE BACK HERE ..." Read more
"... informed. Id never been in an accident before and the commitment to clear communication and to getting the work completed help to relieve the little bit of stress ..." Read more
"Without a doubt! Communication was @ an all time high!"
"They send me text messages keeping me updated on the progress"
"They called and texted a lot more than necessary, even when I said I couldn't schedule the repairs for 2 weeks"

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Outstanding service. Highly recommended.

My Experience

Friendly and professional service. Kept me informed throughout the process.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great Job Excellent work

Customer Service

Fabulous very good customer service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great result and even greater service.

Customer Service

Totally happy with the customer service. Though this was an insurance job, if I ever need paint or body work. Im chosing them every time

My Experience

Quick and excellent service and repair.

Likely to Recommend

Repair Quality

Awesome job done well and fast.

Customer Service

Wonderful people, ensured everything was clear and understood.

Returned Clean

Likely to Recommend

Repair Quality

The color match was perfect and the turnaround was super fast. I’ve never seen such flawless work before!

Customer Service

Returned Clean

My Experience

thanks for taking care of my van

My Experience

Very satisfied friendly services I give them 5 stars

Likely to Recommend

Repair Quality

Excellent service friendly staff

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

10 great work

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repair was done quickly and it loos like new.

Customer Service

Awesome communication

Returned Clean

My Experience

Repair was done promptly and I was updated frequently on repair time. This was by far the best collision service I've ever had. Everything was handled in a very professional manner!! A+ performance!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You guys did an excellent job that’s why I always keep coming back and I always referred people to you. Everything about your work is excellent. Keep up the good work. Don’t change!

My Experience

Experience was excellent. Great work, friendly and helpful employees. Would definitely recommend to anyone and use them again.

Likely to Recommend

Have already recommended to a couple friends.

Repair Quality

Customer Service

Customer service was excellent.

Returned Clean

My Experience

I appreciate the high standards that are seen throughout your company and the friendly service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I’m very satisfied with the repairs to my car. They did a great job at my car is beautiful. They also made the repairs very quickly.

Likely to Recommend

My experience was very positive. My son used them years ago and recommended them and I’m very pleased.

Repair Quality

Customer Service

My Experience

Excellent detail of hood alignment. Great job!

My Experience

The staff and technician at classic collision were very friendly and very professional. They answered all my questions towards my vehicle, such as how to keep it clean and preventing it from cracking…

Likely to Recommend

Repair Quality

GREAT JOB!

Customer Service

My Experience

Likely to Recommend

Absolutely would recommend!

Repair Quality

The staff were wonderful and friendly! The work was done in record time and my car looks great! Thank you guys!

Customer Service

Again I say, wonderful experience all around, god forbid another accident happen, I will be back for repairs

Returned Clean