Classic Collision Oak Hill

4.9 (350reviews)
96%
8110 103rd Street,  Jacksonville,  FL  32210
See Photos
Instant Estimate
Book Appointment

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Jacksonville, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car
Call

Reviews (350)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team receives strong recognition for professional, friendly, and courteous service throughout the repair process. Communication stands out as a key strength, with customers appreciating regular text and phone updates keeping them informed every step of the way. Timeliness is frequently highlighted, with numerous repairs completed ahead of schedule. Customers also appreciate the seamless handling of insurance coordination and the thoroughness of the overall process. A few customers noted areas for improvement, including occasional delays, concerns about items missing from vehicles, and requests for better follow-through on post-repair issues, as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
Select to learn more
"The service was exceptional and the quality exceeded my expectations. The customer service is top tier and they communicate throughout the whole ..." Read more
"The team was amazing, the customer service was excellent!!! The work on my car came out wayy better than expected, i am extremely ..." Read more
"... answered all my questions and addressed al my concerns. My vehículo looks brand new like nothing ever happened. Thank you so much Classic Collision." Read more
"... originally promised The new bumper fits perfectly, and the paint match is excellent—you can't even tell the vehicle was ever damaged. Their attention to detail and quality ..." Read more
"The repair quality was fantastic. Cant even tell the car was in a car accident. Thank you!"
"... throughout the repair, answered all of my questions, and completed the work earlier than originally promised The new bumper fits perfectly, and the paint match ..." Read more
"They were fast! 1 day estimate. Next day repair completed . Rental easy to get and returned. I am hard of hearing and they ..." Read more
"... Everyone was very friendly and professional. And my car was ready before promised date! Just referred my sister to get a quote for her car because of the ..." Read more
"... and they communicate throughout the whole process. My Suv was repaired within days, did not take long at all. I will definitely come back to Classic Collision ..." Read more
"Collision did an excellent job in a timely manner and kept updating me about my car as they said they would I definitely ..." Read more
"I never had to call or inquire about my vehicle. They called me or texted me through the whole thing"
"... SERVICES. THEY COMMUNICATED WITH ME VERY WELL AND I RECEIVED DAILY UPDATES ABOUT MY VEHICLE!! IF I EVER NEED SERVICES AGAIN I WOULD ABSOLUTELY BE BACK HERE ..." Read more
"From day one they kept me informed to when I picked up my truck Service was Exceptional!! Thank you 🙏"
"My experience was wonderful. I was kept informed every step. Great Customer Service. Thank you"
"Staff is very friendly. Sending out text messages with updates was very helpful. The job was well done!"

Likely to Recommend

Repair Quality

Rick was awesome! very professional and knew exactly needed to be done. Repair and paint job was flawless, Thank You to you and your staff.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Yep. Great job

My Experience

I am always satisfied with the work

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The work done and the time it took was outstanding I would recommend your team to anyone that needs a repair to y'all. I can not thank y'all enough.

Likely to Recommend

Repair Quality

Very very satisfied

Customer Service

They were very helpful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

They were fast and efficient and my car looks great it looks beautiful thank you so much

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service and very friendly people highly recommend

My Experience

Hello everyone. This is an excellent organization, with a professional staff, my wife and I was very satisfied with their work. Also the female Ex. Assistant at the front desk was excellent friendly, kind, knowledgeable, and very helpful to us. When I was in a dilemma on what should be my next car or vehicle, due to my former car being totaled, she showed me her beautiful Cadillac XT6, immediately I was persuaded to find and buy one, and I did. Thank you very much. Amen!

Likely to Recommend

Repair Quality

They did a great job repairing my car! Would definitely recommend.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very satisfied

My Experience

Fantastic service and staff!

Likely to Recommend

Repair Quality

Great shop and fantastic staff, I will bring all my repairs here

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very pleased with the results great job would refer friends and family. ⭐️⭐️⭐️⭐️⭐️ thanks again 😎

My Experience

The work was completed and I was very satisfied. Very professional and extremely easy process. Highly recommend Classic Collision !

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The service was so quick I was expecting a week not two days Thanks

Customer Service

The service was so quick I was expecting a week not two days Thanks

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I had a great experience with Classic Collision after my van needed a new bumper because of a parking lot accident. From start to finish, the entire process was smooth and professional. The staff kept me informed throughout the repair, answered all of my questions, and completed the work earlier than originally promised The new bumper fits perfectly, and the paint match is excellent—you can't even tell the vehicle was ever damaged. Their attention to detail and quality workmanship really stands out. If you're looking for a trustworthy body shop that takes pride in its work, I would definitely recommend Classic Collision.

My Experience

They were fast! 1 day estimate. Next day repair completed . Rental easy to get and returned. I am hard of hearing and they were patient. I would use them again.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Classic Collision was professional, timely, and did a great job fixing my car. I would recommend them to friends and family.

Likely to Recommend

Repair Quality

The process was quick and easy! The car looks great. I definitely would recommend to my friends and family.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

1 - 20 of 350

Auto body shops nearby

view more shops in: Jacksonville  |  32210