Chapman Collision Center
In operation 22 years.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Over alll, from start to finish they did a great job communicating with me,
Customer Service - 5.0/5.0 -
Communication was a plus, even when I couldn’t answer my phone they would leave a message .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional and efficient staff. Very customer friendly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
When I sent my car to the repair shop, the battery was completely fine. I had never had any battery issues since I bought it brand new in September of 2021. When I went to pick up my car that day, the front desk just gave me some paperwork to sign and asked me to make payments, without mentioning anything about my battery being dead. After I paid, the estimator Marice told me he was going to drive my car out and asked me to wait outside. He still didn’t tell me anything about the battery at that point!! Then I was waiting outside and waited for a prolonged time and was wondering why he was so slow. Then there he came, driving my car. Then he pulled over, and finally told me my car battery died many times in the repair shop and he had to jump start many times. I asked why he didn’t tell me earlier. Nobody told me anything about the battery until the very last minute. I felt I was forced to take my car at that point as I needed to leave for work and I returned my rental car already. I also think that was their plan-to not tell me anything about the battery so that I could pay and they could get my money. I felt completely disrespected. The least they could do was to at least let me know ahead of time. That day, after I picked up my car, I drove to my workplace. Then it could not be started again. I had to call roadside assistance to jump start my car. My car battery was drained while in the repair shop.
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Maurice and Jennifer were amazing! Throughout the entire process they were communicative and always kept update throughout! I’d recommend them again in a heartbeat 💓 Thanks Chapman auto!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Engine compartment very dusty dirty