Caliber - Tucson - E Tennesee St

4.8 (2,893reviews)
98%
3761 E Tennessee St,  Tucson,  AZ  85714

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,893)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional communication, with daily text updates keeping them informed throughout the repair process. The quality of repairs is highly regarded, with many noting their vehicles look brand new or better than before the accident. Timeliness is a standout strength, with numerous repairs completed ahead of schedule. Customer service excellence is frequently highlighted, with staff described as professional, friendly, and going above and beyond expectations. The coordination with rental car services and vehicle delivery options adds significant convenience. While most experiences are overwhelmingly positive, some customers noted minor issues requiring return visits and occasional communication gaps toward completion.
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"Exceptional quality and expedient. Was totally impressed with the professionalism and caring approach to customer ..." Read more
"My car looks amazing! Im very satisfied with the work done."
"The quality of the repairs on my vehicle were very impressive. I am completely satisfied"
"Excellent professional staff. Job well done !! My pickup looks great. Thankyou"
"They worked so quickly and kept me updated with every development. Very happy with the results"
"Earlier than expected"
"Work completed a week earlier than promised"
"The repairs were completed and my vehicle returned sooner than expected"
"It was 2 weeks early."
"Earlier than quoted. Which was awesome with no rental"
"They had great communication and kept me up to date with all the information."
"It was great getting daily updates. Friendly staff. Quality work"
"Thank you for informing me of all the updates towards my car.!"
"The communication every day was awesome and the young lady we worked with was amazing five star thanks ..." Read more
"Text every day with updates"

My Experience

Christina was amazing from the moment I dropped off my vehicle to the moment I picked it up. The female employee at the front desk was also very friendly and made me feel comfortable and at ease.

My Experience

Great service, Extremely professional and I appreciated the progress reports throughout the process, My car looks showroom ready, extremely satisfied and highly recommend.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

A great and attentive team.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did not fix my rearview camera and they left a huge crack in my windshield. There is nothing worse than getting your car back from a shop who is repairing it from a car accident with damage that you now have to file a claim with your insurance to fix. Completely dissatisfied. I would never use this business again and I would warn others not to either.

My Experience

The Caliber team did a great job on our truck. They did great work, communicated well and kept us up to date the whole way.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciate all the updates given throughout the process of repair and I came out very satisfied with the work done on my vehicle

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The arrangement with Enterprise Rental, where I could drop the rental at CC when the repairs were done was awesome

Repair Quality

Ahead of schedule, excellent work!

Customer Service

I will highly recommend this CC site, it is close to 2 of our office complexes.

Returned Clean

My Experience

Christina and the team are the BEST! Thank you guys :)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Artejai was amazing. He was constantly in communication throughout the entire process. He gave me daily updates and called to see if I had any questions. Customer service was top notch! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Christina was the absolute best! She kept me updated every step of the way. She did what was best for the vehicle!

My Experience

Likely to Recommend

Repair Quality

We are extremely pleased with the repairs done and our vehicle was finished in an amazingly short period of time! Wonderful employees, especially (I believe name is) Christine.

Customer Service

My Experience

Sounds like more repairs were needed at pick up so car was left to be looked at again. Please make sure enterprise knows we were given rental back so we’re not charged for it. Thank you

Likely to Recommend

Repair Quality

Customer Service

Excellent customer service, very friendly, and informative.

My Experience

From drop off to pick up Amy and Robert and all staff members involved were absolutely amazing. I spent less than 30 minutes dropping off and picking up my vehicle combined. This has got to be the most efficient professional automotive service I have ever experienced from arranging the rental car to the glassy finish that they put on my car when they detailed it in the end.. I would highly recommend caliber collision for all of your cosmetic needs for your vehicle

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Making everything was done correctly and returned to the customer in great condition was top priority. Car was in great condition when returned.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean