Caliber - Oro Valley
In operation 29 years, 15 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Priscilla did a great job- I utilized her before and she is knowledgeable and is a great communicator. I told her she’s going to be owning the place some day.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Shay was wonderful to work with. Really kept us informed as to what was going on with the car and I really appreciated that!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Shay was fantastic. She kept me informed of every step and if I needed something from the car it was waiting for a the front desk.
My Experience - 5.0/5.0 -
everyone was kind and personable, and the work was done efficiently and professionally
My Experience - 5.0/5.0 -
Truck looks great completed ahead of schedule and was kept well informed by Priscilla couldn’t ask for anything more. Thanks👍
Likely to Recommend - 5.0/5.0 -
Job well done
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
Laci kept us updated throughout the process
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The customer was excellent
Customer Service - 5.0/5.0 -
Ángela kept in touch with me which was so appreciated.
Returned Clean
My Experience - 5.0/5.0 -
The service was excellent Shay kept me fully informed of the status which was greatly appreciated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Shay was wonderful
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Excellent customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My 12 year old car looks like the day we bought it. 10 out of 10 😁
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Laci was awesome in keeping me informed and responding to my calls and texts. The work was done well and within the timeline they expected I was treated well and I didn’t have any wait- either dropping off the car or picking it up I would strongly recommend them
Customer Service - 5.0/5.0 -
As I said before everyone was extremely helpful and responsive
Likely to Recommend - 0.5/5.0 -
When James started helping on this issue, it went down hill. At one point, he asked me what would you like me to do???? Fix the vehicle. When I came in the last time about the headlight, I told him I was skipping this review over the issues. He was annoyed and told me to give the bad review. There is no way I would recommend this location. Lacy is the only positive out of the experience.
Repair Quality - 3.0/5.0 -
6 or 7 return trips to get the vehicle repaired. Could not do it correctly the first time.
Customer Service - 5.0/5.0 -
Lacy was brilliant. She is always happy and willing to help. I would give a 100 if that was an option. Dont lose her.
Returned Clean
My Experience - 5.0/5.0 -
Caliber did an excellent job and the staff were very good and pleasant
My Experience - 5.0/5.0 -
Very coordinated effort by staff to keep me informed and get my car fixed efficiently.