Chapman Collision Center

4.5 (2,510reviews)
88%
5300 S. Palo Verde,  Tucson,  AZ  85706

In operation 22 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Audi
Volkswagen

Reviews (2,510)

Likely to Recommend

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Customer Service

Returned Clean

My Experience

Outstanding service. This is my second time dealing with Chapman Collision Center and both times the service was outstanding. The messages keeping the owner of the car updating the progress of the repair is liken to the car talking to the owner on the repair process Again Chapman Collision Center thanks for being a friendly and courteous service center. Marvin Shinabarger

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Doing business with Enterprise? Geico was to pay for the rental and the additionals such as gas at $2,00 quoted, and less than $18. per day additional insurance does not amount to $172.

Repair Quality

Customer Service

I received an outrageous bill for the car rental Chapman arranged.

Returned Clean

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I'm not from here, and don't have friends here. So if anyone in Tucson needed a recommendation I'd tell them of you but no family/personal friends here.

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I already have!

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Returned Clean

My Experience

I know I can not prove it, I brought in a well running car and it was not the same when I picked it up. I could not even make it to my house, I had to be towed. Somehow my alternator went out though it was not giving me any problems nor warnings. Also now hte car pulls to the right. So not happy.

Likely to Recommend

never

Repair Quality

The bumper looks good, the back light waas loose and tape was left on the car, ruiinga sticker on back window and something happened to the eletrical burning out my alternator.

Customer Service

OK, not at all helpful whne I called after having to be towed home.

My Experience

I can't comment until I get my car back

Likely to Recommend

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Customer Service

My Experience

The damage to the alignment was not corrected after the accident that chapman was commissioned to repair. I do not believe, nor are there any repair notes to indicate, that any assessment or repair of the front passenger side suspension or alignment was conducted.

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