Chapman Collision Center

4.5 (2,510reviews)
88%
5300 S. Palo Verde,  Tucson,  AZ  85706

In operation 22 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Audi
Volkswagen

Reviews (2,510)

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Excellent service and repair.

Customer Service

Contacted me frequently with updates

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Staff was very professional and friendly. I was surprised when I picked up my truck from repair that it had been washed and was all shiny

Customer Service

Friendly and professional

My Experience

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Great job, nice staff and good communication.

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My service advisor, Jessica, was excellent. Kepr me updated it was very friendly and personable. I would definitely recommend your facility to anybody looking for collision repair services. Thank you

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- Front desk lady was polite and quick to address my questions. - Awesome lounge with nice chairs and fancy coffee/latte machine and tea - Jessica was super helpful, clear, concise, and friendly when explaining the repair process - I was given a rough estimate and they repaired car much earlier than their initial estimate - 5 Star, will definitely recommend Chapman!

Customer Service

Excellent customer service! Maybe a name tag or label on the desk for the front desk in case they forget to introduce themselves.

Returned Clean

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Maurice provided service well beyond what was expected. He is the consummate professional.

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Took a little longer than expected but not centers fault as the parts were not ready for them. Super satisfied with the constant communication. This was appreciated as we didnt have to keep guessing what was going on.

Customer Service

Super satisfied with the communication

Returned Clean

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My Experience

Maurice and Jennifer were both on top of it. They are a true representation of what customer service is, and should be everywhere.

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