Chapman Collision Center

4.5 (2,509reviews)
88%
5300 S. Palo Verde,  Tucson,  AZ  85706

In operation 22 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Audi
Volkswagen

Reviews (2,509)

My Experience

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Returned Clean

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My Experience

My Experience

There is a rattle in the back of my car. I would like to bring it in to have you put a stop to it. Thank you in advance.

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Returned Clean

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Returned Clean

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Repair Quality

One of the sensors I had fixed is back on again 5 days after repair so I'm going to have to take off work again to go back and have them take another look. Also almost sent me away without it fully put back together. Didn't wash off the marker marks they made. And didn't get it done on time who left me carless for the weekend after they messaged me Friday morning saying everything was on track. Didn't find out it wasn't until I called them at five on Friday to see what was up.

Customer Service

See comments already entered. Delayed service. Miscommunicated expectations of when it would be returned. Not fully fixed. Going to have to return on my time.

Returned Clean

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Already did!

Repair Quality

Looks like new!

Customer Service

Service, quality, thoughtfulness, follow-through, everyone/thing was exceptional.

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Customer Service

great service, keep up the good work

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My Experience

I appreciated the daily updates, help with getting settled in a rental and car completed at a time that worked for me. Thank you to all the staff that worked on my auto.

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Customer Service

I got daily updates that I appreciated

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Returned Clean

My Experience

Great service, very customer oriented.

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Returned Clean

My Experience

Thank you for your professionalism!