Chapman Collision Center
In operation 22 years.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Exceptional service, timely communication and “like new” quality on the repairs. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceptional quality on the repair, like new!
Customer Service - 5.0/5.0 -
Excellent customer service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amazing Customer Service from initial to Final encounter, thank you !
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Multiple communications issues and mistakes based on several different estimators assigned to our case, not keeping notes, not thoroughly inspecting the vehicle, and not providing updates.
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Well now my driver door has a problem shutting it never had a problem even when it was hit at the other door and my back window can't see out of it like they got over spray on it
Customer Service - 1.5/5.0 -
No comment
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I appreciated the responsiveness when I called for status, as well as the opportunity to pickup my vehicle outside standard hours
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 3.0/5.0 -
Cosmetically it looks great, but the rear camera lens is not flush and aligned so there is a blind spot. I’m taking it to Porsche for alignment/repair
Customer Service - 3.0/5.0 -
Friendly communication. Did not always follow through with promises.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks just like it did before it was crashed into
Customer Service - 5.0/5.0 -
Everyone was polite and respectful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alexis and her staff were AMAZING! I’m blessed to have found them!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Anthony was awesome and gave the best customer service possible. However, repair took longer than expected, but was done beautifully on time would’ve been great.